They were friendly and continuously kept me up to date on the repairs. Thank you.
5/18/2018
Tom H. VERIFIED CUSTOMER
Vehicle Make : Ford
Defect in paint job - being addressed right now. Ask again when job is complete...
5/18/2018
Anil M. VERIFIED CUSTOMER
Vehicle Make : BMW
Bad customer experience.
5/18/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the great work.
Jordan was great at communicating and keeping me informed of everything going on.
Appreciate everyone’s help and the car looked great.
John G
5/16/2018
Richard D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
In my 75 Years on this earth I have never been treated more professionally than I experienced at your location. Terry, Ashley and Jordan demonstrated what every business seeks to obtain, true professionals. Terry Weiss could not have done more to satisfy this customer. Service King should be extremely proud!!
5/16/2018
Byron M. VERIFIED CUSTOMER
Vehicle Make : GMC
You couldn't ask for amore professional crew, of personnel that I felt with, especially my rep Bobby.
5/15/2018
Carmen R. VERIFIED CUSTOMER
Vehicle Make : Ford
Like that I have kept up to date with repairs.
5/12/2018
Clark N. VERIFIED CUSTOMER
Vehicle Make : Ford
We loved the constant updates from the service rep. The emails, the phone calls. It really help reduced the stress of the entire repair and needing to worry about the repair. Your a service that no one wants to need but if it happens again we will return to the North Richland Hills location. Thank you
5/8/2018
Brock B. VERIFIED CUSTOMER
Vehicle Make : Dodge
My vehicle Was not done on time and I was charged $462.00 more than my original estimate. I think I was taken advantage of because I was paying Cash and not going through an insurance company. The service Adam told my wife when she picked up the car that we were paying more than an insurance company would have paid. I don’t think that is right. I will not be recommending your business to anyone I know.
5/8/2018
Robert B. VERIFIED CUSTOMER
Vehicle Make : Lexus
We have worked with Brad at service king for many years. He is amazing to work with, great communication and goes the extra mile. Wouldn’t take our business any other place.
5/4/2018
Helen K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service!!! Brad was very
Professional and helpful. I lappreciated the texts to
Give me update/ progress. I also appreciate Brad
Taking care of the small things as well for example
Straightening out and cleaning my license plate.
I greatly appreciate that I was able to get my car
On Saturday. God bless your business! Helen K
4/29/2018
Lourdes R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Work was done efficiently and completely. Easy to work with staff.
4/28/2018
Roger S. VERIFIED CUSTOMER
Vehicle Make : Nissan
This accident happened 5 months ago and the guys insurance finally accepted responsibility and once that was established I brought my truck in and your team quickly put an end to my nightmare , your associate Terry assured me that the repairs would be done quickly and they were , I love my truck and now it’s back to it’s original form, I am very happy with the results !!
Respectfully,
Roger S
4/28/2018
Aj F. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you
4/26/2018
Nancy G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for help me! I am completely satisfied with your job!! And my agent Terry was so nice and friendly! I really appreciate it! you made a bad experience become just something not so bad! Thank you.
4/26/2018
William I. VERIFIED CUSTOMER
Vehicle Make : Honda
I didn't understand how the bill could be almost a $1000.00 more than quoted nd the repair time was 5 days less than quoted.
4/22/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Ford
First class operation. Exceeded all my expectations.
4/21/2018
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a excellent job very professional and quick to help you and keep you updated on the status of your vehicle 10/10