I was supposed to have my car back by January 2. I didn’t recieve it until January 17.
1/18/2018
Robert V. VERIFIED CUSTOMER
Vehicle Make : Honda
When given an expectation and having it changed not once but twice adding on two thirds real time, and your phone system not getting messages to my service rep, it made for an irritating experience. Other things but too much text too.
1/16/2018
Albinaleopoldo C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Easy and accomodating!
1/16/2018
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went smoothly. But, I will recommend to friends or family to NOT sign up for text reminders because I was always told to ignore them because they were not accurate.
1/13/2018
Belwinder M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I loved the service I got and how quickly my car was repaired, given the amount of damage. Edward was especially helpful and made sure I had no issues with the entire process. I would definitely return if I needed repairs in the future. Couldn’t be happier!
1/13/2018
Pedro H. VERIFIED CUSTOMER
Vehicle Make : Ford
Although initially there was a disagreement between one of the sales person and I over what was damaged, the final service produced was great!
1/12/2018
Kishen V. VERIFIED CUSTOMER
Vehicle Make : Honda
I brought my car in while they were quite busy, and they took care of me in a professional manner. The staff was quite friendly and they fixed my vehicle in a timely manner.
1/12/2018
Caroline H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I greatly appreciated your service representative, Frank.It took a very long time because it was the holiday season.He kept me aware and up to date.Because of me being inconvenienced, Frank even credited me because i had to wait after hours . The weather caused some of the problems. He had a Christmas Spirit heart.
1/8/2018
Matt B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They did a great job on the repairs and communicated effectively throughout the process. A fantastic customer service experience.
1/7/2018
Jesus N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Oshai’s very helpful and we were very satisfied with his customer service. The repairs were completed in a timely manner and the vehicle looks like new! We will continue to use Service King in the future, if needed
1/5/2018
Karen F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice people to work with
1/5/2018
David V. VERIFIED CUSTOMER
Vehicle Make : Ford
I was totally satisfied with my experience. I felt totally informed the whole time and was extremely satisfied with the finished product.
1/5/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a job well done. Thank you.
1/5/2018
Robert K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Unfortunately for us you have done excellent work for us twice this past year. Both times were excellent service by the company and Edward. Thank you.
12/31/2017
Thaddeus K. VERIFIED CUSTOMER
Vehicle Make : Lexus
The hood which was replaced has imperfections in the paint and I will have to return the car for correction. I made it clear that I was not in a hurry to get the car back and it is disappointing that the repair was not done perfectly the first time. Now I have to inconvenience myself to return the car for a re do.
12/30/2017
A T. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was told my vehicle would be ready on Thursday, December 28. That info was given to me on Tuesday, December 26. Arrive to pick up my vehicle, and was told that morning that it was not ready. This was frustrating considering I had rearranged my morning to pick up my vehicle and drop off the rental car. Having a hard time understanding why wasn’t contacted the day prior to let me know that my vehicle wasn’t ready.
12/30/2017
Briana S. VERIFIED CUSTOMER
Vehicle Make : Ford
This was my first accident so I was really nervous & worried about how my experience with my car being in the shop would go. Mike was awesome and answered all of my (dumb) questions & always answered the phone/called me right back. Everyone else affiliated with the company that I spoke to was incredibly helpful, friendly, & exhibited superb customer service. I will be recommending service king to anyone needing car work & I will be using y’all for any future needs. And thanks for the car wash/detailing!! I don’t know if that’s standard practice or not but it was a pretty awesome surprise for me :)
12/30/2017
Mallikarjun G. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service was excellent!
12/29/2017
Lluvia S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Edward and Rey were always so helpful and kept me up to date on my vehicle. Really appreciate them!