Great customer service! Kept me very informed! Would recommend!!
7/13/2017
Judith G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience as usual from the start of the repair to the finish. Everyone is very professional and attentive. I love the text messages I receive keeping me updated on where the repair is at at the moment.
7/3/2017
Melissa C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yulanda was amazing to work with.
6/27/2017
Christian D. VERIFIED CUSTOMER
Vehicle Make : Kia
Yulanda was very good...she stayed in constant communication with me with updates on my car.
6/23/2017
Marlene M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very courteous staff. Kept me informed with every single aspect of the repairs for my vehicle. Was done in a timely fashion. Thanks so much Service King.
6/17/2017
Cheryl C. VERIFIED CUSTOMER
Vehicle Make : Kia
I love how you keep me informed with my repair progress and that I don't have to call and check up. My car was repaired sooner than expected and that was great also!
6/16/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not repaired correctly, nor on time.
6/13/2017
Tonya B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was disappointed in the service from service king. Vernon stayed in contact with me for maybe a little over a week during the time I in trusted my vehicle with them. The rest of the time I had to call & take upon myself to survey the progress of my vehicle. I do understand the insurance was not easy being contacted but I felt I went over & beyond achieving successful service. The insurance company told me that they would've already sent a promissory letter of payment but was never asked. I then had them give Vernon with service king a call & he never called be back. Infact I had to call back approximately five times not counting the times the insurance company called, just to get my vehicle released. Upon receiving my vehicle the tire was low & I actually had to ask for air. I know it may not be a policy of service king but it's just a proposal that maybe a customer could get a wash and or vacuum service. Vernon was not cheery or friendly or appreciative of my service & I personally wouldn't recommend service king or go back.
6/12/2017
Ingar P. VERIFIED CUSTOMER
Vehicle Make : BMW
The work on my vehicle is excellent! I truly appreciate Eric keeping me informed and I love the excellent work performed.
However, I am appalled that my rear cargo mat was stolen from my vehicle. When I noticed that it was removed, a very old beat up mat that dies not fit my vehicle was brought out, saying the technician had to take it out for repair. This mat's s/n does not even belong to BMW X3. After several request, I received a letter on Service King letterhead that they would replace my new mat. Yes, new, because I had just taken it out of the plastic, unused. However an apology was not given. I know things happen, but this is unexceptable.
6/10/2017
Johnny R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service. Thanks Yolanda, from Service King, and Colton from Enterprise, were very helpful.
6/10/2017
Tashondria B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent Customer Service
6/10/2017
Alan H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you, for a good experience! Thank you, Yulanda????
6/8/2017
Joyce T. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was a great from day one... in all the areas. Great job and will use your service again and will recommend to others.
Thank you to your team.
6/6/2017
Tiffany T. VERIFIED CUSTOMER
Vehicle Make : Ford
Eric kept communication with me throughout this entire ordeal. His communication reassured me that my truck was in good hands. My truck looked awesome when I went to pick it up. The technician did an awesome job on the repairs and I will refer everyone to Seevice King for any repair services! I am forever grateful for Eric and the technician and Service King!
Thank y'all for taking of this veteran!!!!
6/6/2017
Terrlyn M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The whole team was fantastic. All the way from Yulanda who handled my repair to the Enterprise representative who handled the rental car. I could not have asked for better service.
6/3/2017
Dshaun T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick and awesome service as always!
5/28/2017
Mary B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Eric was fantastic
He was polite, courtous and quite knowledable.My car looked fantastic when it was delivered. Eric is a real gem and Service King should be proud to have him. He called daily to give me an update on repairs and ordered parts. I would use Service King again if the need arose again.
5/25/2017
Mario S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service Yulanda was geeat.
5/25/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience,job well done
5/25/2017
Pierre D. VERIFIED CUSTOMER
Vehicle Make : Nissan
A special tanks guys... my case has been handle in a professional manner i will definitely recommend you thanks again sincerely Pierre