Dear Service King,
The Service King in Kingwood, TX located on HWY 59, should be recognized for its outstanding service. Starting with the ladies at the customer service desk, to my case manager, Alex Cessner, to the men and women repairing the vehicles, and even including the Enterprise representative, there wasn't one employee who wasn't kind, courteous, and professional. My impression was that the employees at this location truly loved their jobs, payed attention to the "small" things (i.e. Alex Cessner made sure his customers cars had windshield sun guards up to protect the cars and customers from hot cars, in this 100 degree Texas heat), and sincerely cared that their customers walked away happy. I sure was happy!
Very Truly,
Dr. Linda Lobb
7/30/2015
Martiza D. VERIFIED CUSTOMER
Vehicle Make : Ford
Glad to have you and will use you always now
7/30/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Buick
Ted was really great help and kept me up to date on repair process
7/29/2015
Claire S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Peter and the rest of the Service King staff were very friendly and helpful. Quality work! Thank you!!
7/29/2015
Mattie T. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very satisfied.
7/29/2015
Reid A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Alex did a tremendous job meeting our every concern! He understands customer service and excels in it!
7/28/2015
Walter G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Updates were sent but we're not correct.
7/26/2015
Robert M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It was accomplished by a team that as professional as any
I have met.
7/26/2015
Philip V. VERIFIED CUSTOMER
Vehicle Make : Honda
I really appreciated Alex Cessna for keeping me updated about the car through text messages. The repair job was amazing and I am still enjoying noticing the little things like the cleaning the car got or the rear wiper was replaced. Great job!
7/24/2015
Patsy Z. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional, friendly front reception , I have used service king befor and was satisfied. Thanks
7/24/2015
Jacqueline N. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great
7/24/2015
Britany W. VERIFIED CUSTOMER
Vehicle Make : Honda
They were very friendly and professional. They also got my car done faster then anticipated! I was very please and would go back
7/24/2015
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for taking me to the airport and keeping the car the extra days until I got home. Enjoyed the message updates and everyone's courtesy. Thank you Peter!
7/24/2015
Raymond K. VERIFIED CUSTOMER
Vehicle Make : Mercury
Totally satisfied. Ted Kubiak is a great contact person and appreciated his professional follow thru.
7/22/2015
Melinda C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Constant notification about my car's progress!!
7/22/2015
Jessica A. VERIFIED CUSTOMER
Vehicle Make : Audi
I was pleased with the work done, the speed of service, the friendly staff and the constant updates through text alerts.
7/22/2015
Robert G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Corey was fantastic, he kept me informed and helped me check that everything was fixed when I picked up my car
7/22/2015
Cecilia V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Love the way one is constantly updated on the progress the mechanics are making. If anyone ever asks me where is a good paint and body shop repair I will highly recommend Service King! Awesome staff all way round!