Service King Kingwood

Stop sending text at 7am. Otherwise I was very happy with my experience with Service King

We arrived right at 5:30 pm and I know that you close at 6:00 so we were trying to not hold your staff too long. We were tying to expedite the process, but felt as if we were being herded out the door. It was immediately apparent that the drivers side door was not shutting correctly. My 18 year old son noticed it as soon as we walked up to the car, yet your techs failed to notice. It was a quick 15 minute fix after we pointed it out. Unfortunately that wasn't the only problem. After leaving the lot we had to proceed IMMEDIATELY to a gas station because the vehicle was on fumes. I didn't expect a full tank but at least a quarter or half a tank would have been appreciated. What would that have cost you? 15? We decided to leave the car in the Kroger parking lot while we had dinner with my husband because the car was acing strange. The dashboard lights were not illuminated even though the headlights were on and my son said there was a strange whining/moaning noise and a weird shimmy In the steering wheel. After dinner my husband examined the car and found that there is a short in a wire under the dash and that no one bothered to refill the power steering fluid. It was bone dry. You guys have done work for us in the past and we have been very satisfied. I was very disappointed this time however. And I have to say since it's my son's car, who is a new driver, it made me worried to allow him to drive it back home this evening. Very, very disappointed in the overall service.

Every person are very naice an profeccional

Excellent job!

It took a little longer to get the car fixed than we had hoped but so far everything seems to be great with the finished repairs!

Great job Very easy process Would highly recommend

The staff was very knowledgeable.

Service was excellent in every way. Thank you.

Great and fast service. Thank yall so much

Corey dud an awesome job of managing the extensive repairs on my infinity G37. Thank u ou doe taking such good care of my "baby".

Outstanding job. Above and beyond expected. Keep up great work. Results....you will be rewarded.

Great service. They keep me informed on process. My car was ready before expected date. Car was perfect. Would recommend to others.

As always, service king is professional, does quality work, and stands by their work.

It took a few days longer than we expected but Johnathan kept us informed as to what was going on the whole time and my daughters car looks great!! Trina N

Pleased with the timeframe to complete the work...it was very reasonable and pleasantly fast. Appreciate the communication process on the stages of the repair work.

Between Service King and Geico working in conjunction from the same shop I'm happy with the time and quality of the work. Now I haven't had an opportunity to look under the hood and see if paint sticks to repairs. The color matching looks great so far.

I am very happy and my Dodge is glad to be back home Thank you for a job well done!!!!

My door is not shutting properly and I hear air getting in plus the window switch keep popping up.

Thanks for the excellent service

Seamless repair process between service king, geico and enterprise, much appreciated!