Extremely friendly and informative. Repairs look perfect
6/4/2016
Ameerah N. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repairs were not completed by the time that that was initially quoted. It took almost a month for repairs to be completed. At one point I was told that you were waiting on my insurance company to respond to your request to approve additional expenses but when I contacted my adjuster she had not been contacted by your company. In addition, my insurance company has an office onsite, so I am sure that i was lied to but I dont understand why. Upon inspection if my vehicle during pickup I found that my roof rack was missing, my visors were hanging, and the interior roof was completely filthy and stained with black hand prints and marks. When the vehicle was dropped off there were no marks on the interior roof as it had been recently detailed. I am completely disappointed with my experience and could not in good conscience recommend your service to anyone.
6/3/2016
Willy H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Alex was outstanding represents your company well have work with him before and he's great
6/2/2016
Tammy G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Staff changed radio stations to all Spanish, left air conditioner on full blast and still broken shards of glass inside.
Corey, Jeannie and front desk rocked!
6/2/2016
Raul M. VERIFIED CUSTOMER
Vehicle Make : Dodge
nice job communicating with me let me know status on the repairs. This was my first time using Service King so I would recommend to my friends and Family
5/29/2016
Beatriz L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Cory for an excellent job and support during the process.
5/29/2016
Joseph T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
You did a great job, thank you.
5/27/2016
Leonard N. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job
5/27/2016
**** H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Peter is very helpful, keep him, and you will keep my business
Fred Hendricks
5/27/2016
Timothy O. VERIFIED CUSTOMER
Vehicle Make : Toyota
You did a good job in restoring my car. I am happy with your work.
5/27/2016
Nathan R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Outstanding service and workmanship from Garrett. I appreciate the help from the ONE bright spot in an otherwise awful experience with my insurance carrier. Geico failed in every single way aside from the referral and partnership with Service King.
5/27/2016
Bonnie S. VERIFIED CUSTOMER
Vehicle Make : Honda
U did a wonderful job but I do have to say that two lug nuts were not put back on my back tire. They were in the cup holder of my car. That's why I had to say I was not completely satisfied.
5/26/2016
Bridget M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Peter Broussard was extremely helpful and I am very pleased with the work done on my vehicle.
5/26/2016
Joseph J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I unfortunately had to visit with you guys for two of the three fender benders I had in less than two months. This first was the dealership, and I was I would have chosen your shop. The second time I did and the service was unbelievably awesome! I new exactly where to go after that. Everyone handle the Service well from the front desk , service advisor, to those magical miracle workers you have in the shop.Thank you for the best customer service period. Now I know why you are called "Service King!"
5/25/2016
Derek G. VERIFIED CUSTOMER
Vehicle Make : Ford
I told them the issues I would find when they were done. When I picked it up every issue I told them I would find was an issue. But since I have a demanding job I can't keep leaving work to give them more time to fix it so I had to accept it in a worse condition than I should have to. Not the first time they have done that to a vehicle they worked on for me.
5/25/2016
Dorothy B. VERIFIED CUSTOMER
Vehicle Make : Ford
Wow
5/21/2016
Scherilyn J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Top notch service
5/21/2016
Heather T. VERIFIED CUSTOMER
Vehicle Make : Nissan
I will be bringing the vehicle back, as the paint job was not completed on the rear bumper. There is a large paint run on one side and a section on the other side that was just primed and not painted.
5/21/2016
Abbie C. VERIFIED CUSTOMER
Vehicle Make : Ford
The gentleman that helped me was very nice. I accidentally reserved at the wrong location and he worked very hard and went above and beyond to get my car intake done and repair completed.
5/20/2016
Hanna J. VERIFIED CUSTOMER
Vehicle Make : BMW
My car was at this service king for over a month. They kept me very informed on what was happening with my car. But I wish I would have gotten NY car sooner.