I wish I had known I did not need extra insurance on the rental. Car looks beautiful.
9/21/2016
Karyn L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good communication
9/20/2016
Dominic B. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job and quick too
9/17/2016
Jacqueline C. VERIFIED CUSTOMER
Vehicle Make : Ford
Peter Broussard was a great guy, was with us through the whole process, even helped us with calling the other parties insurance trying to get that resolved. Friendly staff through out the business. We have used service King 4 times now. Love the friendly, courteous, helpful staff.
9/17/2016
James D. VERIFIED CUSTOMER
Vehicle Make : Dodge
The only thing is that both times I have had my truck there I seems to always get overspray on my windshield.. so I'm thinking it's on my truck as well...I'll use a blade and clean it.. other then that you guys rock!!thanks!!
9/15/2016
Scotty A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King, did a great job fixing our truck and they were super friendly and quick.
9/14/2016
David D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your front personal is awsome... Chelsea was great...i have never experienced awsome service as i did at Service King...in Kingwood..I will recomend my friends and family to u guys...and again thanks for the wounderful service i recieved....
9/14/2016
Logan G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Peter and the team at service King did a Fantastic job. They were very thurogh and payed attention to detail. They keep you in the loop through the repairs that are taking place!!! I would never go to another collision shop even if they paid me to do so.
9/11/2016
Jesse S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alex was very friendly and well informed
9/10/2016
Greg C. VERIFIED CUSTOMER
Vehicle Make : GMC
Awesome Service. Thanks
9/8/2016
Amber . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The vehicle was returned with a gear in the steering wheel needing to be replaced.
Cosmetically the repairs were made, but the vehicle was not fully inspected to insure nothing else was wrong. When I drove the vehicle for the first time after receiving it, I immediately knew something was wrong with the steering. The steering wheel had a lot of play while driving. I find it embarrassing for Service King, to return the vehicle with this issue.
I tried calling upon receiving the vehicle, but the phone system was down. I was told by my rep (Peter) that he would call in the morning. However, I didn't receive a phone call until a couple days later.
Since the service was not fully completed at Service King, I went ahead and took the vehicle to my local dealership. There they confirmed the steering gear needed to be replaced.
9/6/2016
Virgilia K. VERIFIED CUSTOMER
Vehicle Make : Nissan
My head light was not fix or replace with a new one, I also thinks it was a rushing to fix my car, I'm missing my license plate frame in front. I'm not a happy customer I will be getting in contact with my insurance, and management from Service King
9/4/2016
Jeff K. VERIFIED CUSTOMER
Vehicle Make : GMC
Had to bring truck back because there is noticeable space between rubber pad and chrome on bumper. Now I will have to bring my truck in again and do to my work schedule, I'm not sure when I will be able to di so.
9/4/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Acura
Will be bringing it back in to be done right
9/3/2016
Rachel R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My service advisor Ted was great. The text messages were really appreciated and always kept me up to date. Plus, my car was completed ahead of schedule.
8/31/2016
Albert H. VERIFIED CUSTOMER
Vehicle Make : Ford
Didn't get key remote back
8/28/2016
**** K. VERIFIED CUSTOMER
Vehicle Make : Mercury
You did a great job and got the car back to me early.
Thanks a million!!
8/27/2016
John D. VERIFIED CUSTOMER
Vehicle Make : Kia
Over all I am quite happy! Alex C. did an amazing job. I noticed that there were two new scratches/dings by the driver side unlock buttons on the interior of the car. Not a big deal, but annoying.
8/27/2016
Janet F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was so friendly. If I had a question they were more than willing to explain what was going on! Great service!
8/27/2016
John D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a great job, professional yet friendly & extremely efficient!