I was greeted upon entering the building. The ladies at the front desk were very helpful. My rep was prompt to let me know the status of my vehicle. I would definitely use Service King again and I would also recommend your company.
11/5/2016
Samantha L. VERIFIED CUSTOMER
Vehicle Make : Mazda
The work to my car was amazing good job to them and most of the people I worked with were really nice. However, when I had to speak to Ted Kubiak he was not that friendly. At points he made me feel like I was not worth his time or my being there was annoying. I really think he needs to work on his people skills and at least act like he cares about his clients. I would recommend your services but not Ted.
11/4/2016
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Alex Cessner is a terrific service advisor. He has been my rep (as a USAA liaison) for several repairs. He is a a great "face" for Service King in Kingwood.
11/4/2016
Ebony B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I just want you to know when I sat down with Mr Broussard the first time for estimates I knew I was at the right place very very nice.Everything he said would take place from start to finish it happened. I met his assistant Benny he was also nice.Teresa,and Jeanne very good customer service ladies always smiling very cheerful ladies,they offered me a drink while I was waiting, they just didn't have me waiting until Mr. Broussad come in he was out on a drive, so Benny came right away. I told My co workers this is the best place to go I was very very pleased. Thank your staff for a job well done I give them a 10excellent job
11/4/2016
Scott B. VERIFIED CUSTOMER
Vehicle Make : Honda
Chelsea kept me well informed of the progress being made on my car at least once a day. Thanks
11/4/2016
Frank F. VERIFIED CUSTOMER
Vehicle Make : Acura
Happy car was done early!
11/3/2016
Joyce G. VERIFIED CUSTOMER
Vehicle Make : BMW
I called about 5 times and did not get to speak with anyone and did not get a return call after I left a message with each call. When I picked up my car there where a few problems so I had to bring the car back. They fixed it pretty quickly but the hood is still not straight and we will have to bring the car back again. I picked your facility because I was told by a competitor that you did quick work which he meant as an insult but I thought would go great with our busy busy schedules. I did not think that quick work would supersede quality work
11/3/2016
Michelle O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with the entire experience from the quote to the return of the car. Everyone was very friendly and the work was well done.
10/30/2016
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Got home looked at car. Cables are hanging loose.
Found over spray on bumper. Bumper was replaced and looks like several places it doesn't fit correctly or is not attached.
10/30/2016
Randall R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent service !
10/29/2016
Kena H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Peters was great!!! They were so helpful!!!
10/29/2016
Maria V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The combined service between Service King and Geico was magnificent. I am totally satisfied, and my expectations were fulfilled way over. Additionally, I was treated very professionally and kind by Mrs Gina McWilliams and Mr Garret Williams. Thank you so much!
10/28/2016
Melisa R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great teamwork!
10/28/2016
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : GMC
my car had been repaired elsewhere after a wreck and was making noises Service King found the noise and fixed it
10/28/2016
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience!
10/27/2016
Steve P. VERIFIED CUSTOMER
Vehicle Make : Ford
Liked the text updates and messages from the adjuster regarding progress. Thank you.
10/26/2016
Erik W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent customer service and my car looked brand new when I picked it up. Great job! Thank you.
10/26/2016
Jason N. VERIFIED CUSTOMER
Vehicle Make : Ford
Paint job color match was spot on. Repairs were done to factory specs
10/26/2016
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Pleasant, courteous, professional staff, and timely, quality work!