Friendly team that communicated well. Fast service!
5/10/2017
Sam R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was told that my truck was going to be done in 5 days and took 7 instead I was given a quote for a total amount where my third party insurance gave me a check for the amount.I was notified on 5th day wouldn't be done for another 2 days where I had to keep rent a car extra where I had to pay for out of pocket.The original quote given to insurance was for new parts and for car rental of 5 days.I was notified they were repairing damaged areas instead of new fender that was damaged.I feel Service King should replaced damaged area with new and since they should also pay for the extra days of rental car.
5/9/2017
Judy B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Every person I had an encounter with showed nothing less than excellent, refreshing, personal customer service. From Chelsea who kept me up to date every day on the services on my vehicle to jorge in enterprise. Thank you service king for being just that! Oh and my car looks great too (:
5/6/2017
Deborah R. VERIFIED CUSTOMER
Vehicle Make : Ford
From start to finish it was a great experience because from start to finish someone and everyone did their job with the best attitude. They made a huge effort to be helpful and I thank you
5/6/2017
Robbi C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything about the service I received was exceptional!
5/4/2017
Anthony P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Service, and they do great work.
5/3/2017
Lucille R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service, from the ladies at the front desk to Peter. Reliable and work was done ahead of schedule. Jeep looks great. Thanks to all
4/30/2017
Dustin Jamie. VERIFIED CUSTOMER
Vehicle Make : Dodge
My passenger side headlight is not working correctly. I called the receptionist after I discovered the issue soon after receiving my truck back and was told to "call back Monday." The turn signal as well as accent lights on the headlight will it function and the turn signal indicator on the dashboard flashes 2x as fast as it used to.
4/30/2017
Merida R. VERIFIED CUSTOMER
Vehicle Make : GMC
We were highly satisfied with our service @ Service King. Personnel were courteous and professional. I love the text and phone updates on the status of our vehicle repairs. We were very impressed with the whole experience.
4/30/2017
John G. VERIFIED CUSTOMER
Vehicle Make : Scion
I am very appreciative of all the hard work that was put into my vehicle. My first experience having an accident and going to Service King made things better. Thanks so much!
4/30/2017
Loretta L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and delivered as promised
4/29/2017
Fredrick W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The whole process
4/29/2017
Jon B. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding.
4/29/2017
Roberta M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service, friendly staff, got job done in a timely manner.
4/28/2017
Sumer G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
There was an odor in the van when I picked it up. The lady told me about it and said they looked everywhere for it while they were vacuuming but wasn't sure where the odor was coming from. My husband moved the passenger seat forward and saw a rotten easter egg sitting there. Now my van smells like a dead animal. It seems they didn't really try to find it. It seems they would have looked under the seats if they really looked everywhere. The body work looks great however and it was done in a timely manner. They kept me up to date on everything. But I wish they would have really looked because now I have to live with that smell until it fades, no amount of stuff will cover that up. Imagine, dead animal smell in a closed space.
4/28/2017
Dineen H. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks!
4/27/2017
Donna S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Yes they did a great job
4/27/2017
Manuel D. VERIFIED CUSTOMER
Vehicle Make : Ford
First of all, communication from this location was horrible throughout the repair process. No return phone calls on several occasions. I was never called back when they instructed me they would. The quality of the bodywork the first time I tried to take delivery of my vehicle with some of the worst I've ever seen. It's been three weeks and my vehicle still not complete. I believe they've painted my vehicle 3 times. I'm picking my car up on 4/27 and hopefully I can drive it home this time.
4/27/2017
Stanley C. VERIFIED CUSTOMER
Vehicle Make : Ford
Alex did a great job with customer service and with the actual work itself. I recommend him and service king in kingwood to repair your car.
4/25/2017
Gary R. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional & factual. No excuses, just action. Demonstrated the standard all service providers should always have to be real service providers.