Drew was very thorough and professional. He communicated with me regularly about the status of my vehicle and represented Service King amazingly! When I went to pick up my vehicle he gave us good information and made sure we were satisfied! I was very pleased!
12/7/2015
Filo S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I can't over emphasize the high quality of service that I received. Of all the multi industry vendors, I would not have expected a fraction of the service level that I experienced. First off, having to take my car in after being in an accident and related insurance claim, Is not a naturally positive and joyful experience. However, I was completely blown away by the level of professionalism, empathy, execution, detail, attitude and relationship management skills possessed and manifested by both Amy Woods and Douglas Thompson. Both of them were extraordinary. I'm presuming they are natural but I also presume that both Service King and Geico are 100% in sync with one another. From the back office to the service staff. It's rare and I am so impressed I'm making time to complete this survey, which is also rare.
12/7/2015
Alyssa A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service. Friendly and very helpful staff. Speed of the turnaround on fixing the car was great! Andrew made sure I was well taken care of.
12/6/2015
Adam H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bruce could not have been easier to deal with. Very happy with the service.
12/6/2015
Hugo T. VERIFIED CUSTOMER
Vehicle Make : Acura
Awesome the best
12/6/2015
Cristopher L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service
12/6/2015
Taylor H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Val was amazing! I will definitely continue taking my car to him whenever I need repairs!
12/3/2015
Terina T. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience! Top notch
12/3/2015
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Scion
Everyone was awesome. I'd say I will be back but hopefully I never have to be!
12/3/2015
Preston K. VERIFIED CUSTOMER
Vehicle Make : Honda
Amy did a great job and worked hard to get my vehicle finished. She did a very thorough job and had high standards. She also was a great communicator and constantly kept me updated on my vehicle status.
12/3/2015
John C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent customer service!
12/3/2015
Bryant B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Best service
12/3/2015
Hugo H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was great. I like the way you kept me up to date with the repair. The job was done in a timely manner and done right. I'm very satisfied. Thank you again.
11/30/2015
Jose S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Our Rep Andrew did a great job at keeping us informed and updated on the progress... we appreciate that most of all !!!
11/30/2015
Danita T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service. The experience was awesome and I would highly recommend Service King to friends and family.
11/28/2015
Kendal C. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service was excellent! The whole team was outstanding and provided excellent customer service and made the whole process of getting my car fixed smooth and quick. Appreciate the help!
11/27/2015
Donna H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quality work, fast, friendly, and the best part was great communication. Thanks for a wonderful experience. The car looks brand new!
11/27/2015
Anne Marie. VERIFIED CUSTOMER
Vehicle Make : Acura
Fantastic Service!!
11/25/2015
Natalie O. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was kept in the loop by Andrew and all repairs were done in the time stated. My car looks great, thanks!