Amy made it all very easy, kept in touch and accommodated my travel schedule by having my car ready a few hours earlier, which was a tremendous help!
7/15/2017
Ivan M. VERIFIED CUSTOMER
Vehicle Make : Honda
It took a very long time (11 days). I had to follow up when the initial date passed and was told that the part arrived but was damaged. Now that the service has been completed, I have noticed that my automatic mirrors do not work, as presumably somebody forgot to connect those wires as a final step and was not spotted on the final check, so that I will now have to schedule to take the car back into be re-fixed.
7/15/2017
Erica R. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes everything was great and the customer service was good.
7/15/2017
Lan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Their service is awesome
7/15/2017
Patti R. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep in contact, great work and friendly staff
7/14/2017
Louise A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Toke a little bit to long to repair but job well
done
Thank you
7/14/2017
Thea R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job guys. Job done very well and in a timely manner.
7/14/2017
Adrian Z. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The completion date was two weeks after the promise date. I understand a couple of days but two weeks? Also, my car was given to me in very dirty conditions. It appeared they tried to clean it, but did a horrible job. The interior was left dirty I had to clean it well my self. For as long as they took, they could've at least cleaned it properly. My service advisor Dagon kept me informed & up to date but I can't say I was completely satisfied.
7/13/2017
Robert D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great communication and service from Amy Wood!
7/13/2017
Jackson K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Bruce, Service rep was great. The repair was done correctly the first time. No delay. Waiting room was clean. Love the text message status in function.
7/13/2017
James P. VERIFIED CUSTOMER
Vehicle Make : GMC
There was an imperfection in the parts on the bumper but I didn't feel like the hassle of dealing with it so I sucked it up the truck is one month old and it should have had new parts but hey it is what it is I guess
7/13/2017
Richard K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Dagon Owen is true professional
Kept me informed on the repair progression
Stopped by Enterprise yesterday over a rental issue, he
Recognized me on the parking lot, came out to brief
me on the time frame change. Picked up my Suburban today instead of estimated
July 25th completion
Could not be more satisfied
Richard W Kennimer Sr
7/13/2017
Richard K. VERIFIED CUSTOMER
Vehicle Make : Ford
Dagon kept me advised every step of the way. The car was ready 4 hours early.
7/12/2017
Richard T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
While the job was not perfect, it was very good, and my service advisor has promised to fix the few small issues that exist. He was very good about keeping me advised as to the progress of the repair and it is obvious that he truly cares about customer care and satisfaction.
7/9/2017
Oscar J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm very happy with the work done on the vehicle. I honestly can't think of anything that you guys could've done better.
7/7/2017
Juan R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You all did a great job! My truck looks the same of how it was before. And I had no trouble with the rental truck you guys gave me.
7/6/2017
Ruth T. VERIFIED CUSTOMER
Vehicle Make : Honda
Dagon was excellent. Definitely an asset to your company
7/5/2017
Roberta R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Dagon, Marshal and the Service King team were very efficient, professional, and provided excellent customer service! Thanks to everyone!
7/3/2017
Michell B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amy Wood was very helpful and knowledgeable. I actually got my car back earlier than anticipated.
7/2/2017
Michael J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amy did a great job of keeping me informed of the progress and going over the repairs when I picked the car up. Thanks