The entire process was smooth. The representative assisting me was very polite, professional, and helpful. He provided me with updates on the progress of my vehicle without me having to call him, which I really appreciate. Overall, I was very satisfied with the service I received.
6/12/2018
James P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Ford Collision Repair need server King is the king
6/12/2018
Levi M. VERIFIED CUSTOMER
Vehicle Make : Ford
I had to tell your representatives 3 times to release my vehicle to farmers insurance. I didn’t approve service king to fix my vehicle yet I’ve got this text twice now. On top of everything I have an Edgar Valazquez that works for service king in Dallas looking at my Facebook account. If he works for that store then I suspect he is using my information from what should be confidential to look me up.
6/9/2018
James L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No comment
6/8/2018
Cedric W. VERIFIED CUSTOMER
Vehicle Make : Nissan
You all have did a great job on my truck thanks a lot service is a one
6/8/2018
Debra R. VERIFIED CUSTOMER
Vehicle Make : Buick
I appreciated the frequent updates by the service manager.
6/7/2018
Mary P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Angel was very helpful. I was kept up to date on the progress of the repairs in a very timely manner. I liked the door to door service with the rental car. Thanks!
6/7/2018
Allyson H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciated the daily updates on my car. My service advisors were very professional and very upbeat.
6/6/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Honda
Eric was wonderful in his job He kept me informed at all times with the progress on my car If I was able to give him an 11 I would Your ratings only go to 10 Thanks Eric for a job well done
6/5/2018
Joe M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
So far so good. If the paint holds up , we’ve good
6/3/2018
Jana B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr. Perez was professional, helpful and other staff was courteous and polite. Work on vehicle looked great at completion. Service King completed the repairs timely and vehicle looks great!
Jana B
6/1/2018
Maryann T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The work was perfect and Alex Perez was a such a great help and went out of his way to accommodate me. Thank you Alex.
5/30/2018
Richard G. VERIFIED CUSTOMER
Vehicle Make : Honda
I had difficulty communicating with Roy during the process — he didn’t return my calls after leaving him voicemails. Otherwise, it went very well — good work and completed a day sooner than estimated.
5/29/2018
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very dissatisfied. Currently 5 issues with my car. I have called in. Interior was dirty and had greasy handprints on the seats, ceiling and for some reason my passenger seat seatbelt was retracted and not working. Please contact me. Patti Hackett. ****-****-xxxx
5/26/2018
Bruce C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Alex is great at customer service!
5/25/2018
Janet D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Alex Perez could not have been more informative, accommodating or professional. Because of my experience w/Alex I have RENEWED faith in mankind again. Long story, but this accident came at a bad time in my life. The service and courtesy receives really have me a fresh look and has uplifted my perception. Thanks to Alex and the crew that put my Black Betty (dodge truck) back to good as new.
I can't say snuff good. Again, no one knows what someone is going thru. But he took care of EVERY issue with excellence. And he has no idea that I was "on a ledge" at the time.
5/25/2018
Paul R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good experience
5/20/2018
Samora A. VERIFIED CUSTOMER
Vehicle Make : Toyota
After about 10 minutes of driving off the lot a check hybrid system light came on. My car was recently serviced and only had 55k miles on it. Now I have potentially more damage that’s may occur with my vehicle. Other than that, the people that assisted me were excellent
5/16/2018
Antonio R. VERIFIED CUSTOMER
Vehicle Make : GMC
The good thing:
The paint on the door was perfect.
The bad thing:
It took 7 working day to fix it no counting the weeken days... I leave my car on May 2 true may 14
Roy had me up to day about my car, until Friday 11
Because he said it was the day for me to pick up my car and I was making plans with my car.....but hi left work without telling me anything. I not hear from him until 3 days after when hi comeback to work.
when they attach back the other part of the door from the inside i realise when I pull the door to close.... is to loose is like is missing screws or broke clips... is to wobbly.
I said something to Roy and hi tells me.... it was in the condition that you brought it.
Excuse me!!!!!
The door was hit by a car
I know better ... is my car and I know if my door is not Ben put back correctly or someone broke the clips that hold the parts on place.
Anyway I'm very desappointed.