My car took almost 2 months to fix. It was 2-3 weeks over the due date. Then when I picked it up it had someone else's windshield in it, someone else's stuff in the trunk, a new scratch on the back bumper, and greasy compound all over the outside of the car where they worked. In the end I was stuck with the other person's windshield because they sent mine off with someone else. My insurance agent also requested the logo sticker on the opposite side of the accident be changed out to match. They didn't take care of this either. The best part of all... my car sat so long that it ruined the battery. They jump started it to give it back to me, but didn't tell me anything but the battery was sluggish. It died on me after I left. It was a 6 month old battery that had never been jumped before, so the crimp marks gave it away. I was stranded, had to be picked up, and replace the battery. I would never use this place again and will tell everyone about my horrible experience!
12/19/2016
Nancy E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for your Outstanding Service.That is why I am a returning customer.
12/17/2016
Jose G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done
12/16/2016
Tycie T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Ray Alaxander did a good job of communicating with me on the repairs and keeping me updated the overall service was good, thx
12/15/2016
Cesar F. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs were started and completed pretty quickly and were actually completed a day before the estimated day. So it was good.
12/14/2016
Mary B. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great. Thank you and I got it back sooner than expected. Yay thanks so much ????????
12/13/2016
Darla P. VERIFIED CUSTOMER
Vehicle Make : Kia
When will it be ok to wash my car? I forgot to ask. Sorry.
12/11/2016
George S. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs done in expedient and professional manner. Nice job. Thank you
12/11/2016
Jimmy P. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service and a job well done!
12/9/2016
Tanya C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice job... thank you!
12/9/2016
Frances M. VERIFIED CUSTOMER
Vehicle Make : Nissan
As of now every thing seems ok but the hear
Lights
12/9/2016
Greg G. VERIFIED CUSTOMER
Vehicle Make : Ford
Patrick is amazing!!! He has gone above and beyond to set your company as a leader in service. I am a district manager for a company with intense service expectations and I can tell you he blew me out of the water. If everyone in your company handles your clients like Patrick the sky is the limit for your company.
Thank you so much for having such a great staff.
12/9/2016
Charles R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice staff and very professional and prompt.
12/7/2016
Gloria T. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great job
12/6/2016
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Quick repair and nice people.
12/2/2016
William T. VERIFIED CUSTOMER
Vehicle Make : Audi
Our service rep, Chelsea, was amazing.
12/2/2016
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was empressed by the fast service.
12/1/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Forgot to order parts, damaged and low quality bumpers came in came in twice, shop tech didn't work 11/25.......multiple reasons contributing to a delivery 5 days after the scheduled delivery
I arrived st 5 pm on 11/28 to take delivery and NOTHING was re-assembled. The tech said it would be ready 11/29. I told the tech and the branch manager that was unacceptable and I wasn't leaving without my truck. The truck was returned to me without a completed detail. I was ready to leave.
11/29/2016
Carlos P. VERIFIED CUSTOMER
Vehicle Make : Toyota
excellent customer service.
11/26/2016
John V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was really pleased with the service..I have gotten my truck back early, even when it was Thanksgiving...I was really happy for this...thank you for the job well done..