I truly appreciate the team for the timely efforts and great customer service. Ron was extremely helpful.
7/6/2017
Victor A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job
7/6/2017
Maria M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Took care of the situation promptly
7/3/2017
Krisgina M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very friendly customer service very fast customer service and load the text messaging updates
7/2/2017
Oscar F. VERIFIED CUSTOMER
Vehicle Make : Nissan
After examining my car in proper lighting I've noticed that the paint job is obviously "orange peeled" and there's a pretty noticeable crease where the paint job was done and it shouldn't be there it's pretty apparent the job on my vehicle was rushed. I'm not trying to sound rude but it isn't that hard to do a job right the first time, I expected my car to be good as new but it's not, I've already been inconvenienced enough with this accident I really shouldn't have to deal with anymore inconveniences.
6/29/2017
Steven B. VERIFIED CUSTOMER
Vehicle Make : GMC
She was great at keeping me informed of status and progress
6/28/2017
Sue H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate the top notch service from Ron, my service tech.
He went above and beyond by keeping me updated with the status of my car repairs. He was kind, considerate, and helped this whole ordeal be a smooth experience. Thank you Ron and Service King!
6/28/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs were done and I was completely satisfied.My car looks great,like brand new.
6/28/2017
Bonnie O. VERIFIED CUSTOMER
Vehicle Make : Kia
Chelsea was so awesome kept me informed responded as needed and so focused on service
6/27/2017
Terral T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Chelsea was great in keeping me abreast of everything from start to finish.
6/25/2017
Robert G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs to my car were excellent. The vehicle looks as it did when I purchased it. My service advisor, Chelsea ****, was phenomenal! She gave me 2 daily updates as to the progress of the repairs. She made this experience as stress free as possible. Thank you Chelsea.
6/24/2017
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Ford
Patrick did an excellent job!
6/23/2017
Dolores S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Attendant was super nice in helping me. Had Patrick to start them he gave me over to ? Oops forgot his name but he was WONDRFUL!
6/23/2017
Lakeva J. VERIFIED CUSTOMER
Vehicle Make : Honda
Ray, is by far the best guy! He kept me informed n treat me with respect and took great care of my car! It was a pleasure working with Ray, please take good care of Him because it is hard to find good workers that not only care about there job but the customer satisfaction and experience!
Ms. Loretta, the sweet lady at the front desk, she is definitely a keeper. Each time I called to check on my car, she always was Pleasant and Kind. The day I came in to pick up my car, she was the same sweet and kind lady! She will bring and keep great business for Service King Fort Worth!
Both of these employee were excellent and GREAT!
6/22/2017
Lamar B. VERIFIED CUSTOMER
Vehicle Make : Honda
I didn't hear I'm sorry for the delay I also felt like they should have known that they were going to have to order parts also they were past the due date because they had to order the parts but then they didn't have the car buffed out from the external damage as far as I know I think that my assessor the guy that was in charge of my car was needing a little help in dealing with customers who have been postponed in getting the car back when they thought they should have
6/22/2017
Wayne G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It took a lot longer than first anticipated but it looks great
6/21/2017
Patricia A. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job..
6/18/2017
Chris I. VERIFIED CUSTOMER
Vehicle Make : GMC
Took way too long. Plug missing from plastic piece under fender. Front fender has small crack in it. Never coming back
6/17/2017
Mary W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service king employee was Angel I believe. He was very curtious and explained each process to me.He finished a few days early. I am pleased with the work.Your front desk employees were very nice.It was truly a good experience