Coukd not have asked for better customer service. Kelly was awesome! My car was not ready as soon as expected but the over all experience was good.
6/26/2015
Scott N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent job. My truck looks and runs like it did when I bought it!! They even finished the repairs ahead of schedule. I will definitely be coming back if I need repairs again!
6/26/2015
Shannon T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great communication, car was ready ahead of time. Sean Pederson was a true professional throughout the job. Phil Tinsley
6/26/2015
Tracey W. VERIFIED CUSTOMER
Vehicle Make : Kia
The repairs were done very well and in a timely manner! I loved receiving the text message updates. Thank you!!
6/26/2015
Janice T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great communication
6/25/2015
Solutions Inc. VERIFIED CUSTOMER
Vehicle Make : Dodge
Quick and to satisfactory service
6/25/2015
Darwin G. VERIFIED CUSTOMER
Vehicle Make : Honda
Simon and his team over at Service King in Lewisville were professional and delivered a solid end product. Great job.
6/25/2015
David C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Rhonda is great and while she was out on vacation Jeremy provided the same excellent service too! I was kept well informed of the progress of my car and will always use and refer friends to Service King. Thanks!!
6/25/2015
Erika R. VERIFIED CUSTOMER
Vehicle Make : Honda
Had great customer service from Kelly my appraiser or vehicle representative. He remembered who I was and was kind and always attentive to everything I had to say regarding my vehicle. I wished I could say the same for the front desk staff. The lady with the braces was nice but the other lady wasn't very pleasant. She seemed like she doesn't like her job much or handles a lot of unsatisfied people. Would have been nice to see her smile despite her issues she was probably facing. Overall I had a great outcome on my vehicle and will definitely comeback if needed. Which I hope won't have to and rather do a recommendation instead.
6/23/2015
Tom H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have had a few opportunities to avail myself your repair service and have been completely satisfied each and every time. The one occasion I ventured away from Service King convinced me that you are indeed the best!
6/21/2015
Jarrett W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Had a wonderful experience. The customer service was excellence
6/18/2015
Steve B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always get great service here. Thanks
6/17/2015
Kevin W. VERIFIED CUSTOMER
Vehicle Make : GMC
Kelly was great to work with and intent on making sure we were satisfied with the repairs
6/17/2015
David M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good follow up through out the process. I knew exactly what was happening and when it would be complete. Work was actually done ahead of schedule. The work itself was excellent.
6/15/2015
Margaret J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Sean did an excellent job all the way through. Including constant updates. That was really nice
The one thing I was VERY disappointed in was the way Enterprise tries to influence the customer to purchase extra insurance when it was not necessary. Most people's regular insurance transfers to a rent car. For that very reason, I will never choose Enterprise again. People are hard strapped enough these days.
6/14/2015
Angie G. VERIFIED CUSTOMER
Vehicle Make : Acura
The only negative is the text message system about updates. I got messages about my car being ready after I had all ready picked it up. Also I got the survey text message this morning at 6:16 am, that's way too early!!
6/14/2015
Justin K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sean kept me informed all throughout the process. Very professional team, and the repair work looks excellent
6/11/2015
Karen T. VERIFIED CUSTOMER
Vehicle Make : GMC
Sean was very professional. I really appreciated him taking care of the billing confusion between the 2 insurance companies involved.
6/11/2015
John S. VERIFIED CUSTOMER
Vehicle Make : Buick
Very professional. Work completed on time, and with no extra costs beyond original estimate. Looks great. Thank you!
JS.