The Email updates you send out are not very useful in that they do not give any hard information, like why there is a delay, or any trouble you are having with the repair. They appear to be an update that just says that you are still working on my car (which I knew, as my car wasn't in my driveway!), instead of a real update(like the car is going into paint today, etc.).
4/1/2016
Bonnie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sean kept me posted every step of the way and the technicians did a great job. Thanks.
4/1/2016
Henrietta O. VERIFIED CUSTOMER
Vehicle Make : Honda
I like the way l was treated by the one who handled my car. Thanks
3/31/2016
Lisa A. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service.
3/31/2016
Pedro G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King did a awesome job and a very professional job on my Camry.
3/30/2016
Tracey B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The didn't fix all the problems with the car. We told them water was leaking into the car cabin, but the didn't fix that issue. Now we have to take the car all the way back to the shop and be down to one car for even more time. We specifically told them about the issue, and they said they couldn't duplicate the issue after 3 days, but I was able to duplicate the issue the day after I picked up the car.
3/30/2016
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a wonderful experience. I would return to, as well as recommend anyone to Service King. Sean was great! Even the receptionist was great! Customer service was 100% my entire experience. Thank you so much!
3/26/2016
Cheryl W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great as always!
3/26/2016
Betty D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks.
3/25/2016
Tanya L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Had a great experience. Extremely caring staff
3/25/2016
Paul D. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Ryan was excellent kept us totally up to date each step of the way!
3/24/2016
Bryan K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything was great
3/23/2016
Rudulfo S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice customer service. Being updated in the progress from time to time gives you peace of mind. Nice job as well
3/23/2016
Amy P. VERIFIED CUSTOMER
Vehicle Make : Honda
Garrett was an excellent Service Advisor. He always kept me up to date!
3/23/2016
Tsa T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
good job
3/23/2016
Jacob S. VERIFIED CUSTOMER
Vehicle Make : Kia
Completely satisfied...but I hope I don't see y'all for a good long while lol. The first time the Kia visited Service King we were so pleased we made it a point to choose to use your facility this time as well. Staff is friendly and professional, love the text updates, work was completed ahead of schedule....but I'm done with fender benders....I hope lol. But if something should happen, I'll choose Service King in Lewisville again without hesitation!
3/23/2016
Breanna D. VERIFIED CUSTOMER
Vehicle Make : Honda
Tarryn was great!
3/22/2016
Sean J. VERIFIED CUSTOMER
Vehicle Make : Honda
Rhonda was a pleasure to work with and kept us very informed every step of the way and so far, we are completely happy with the work done.
3/21/2016
Carmen R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very fast, prompt and professional. Extrememly happy with the timely response.