Everyone was very helpful! Kept us up to date and service was very prompt !Thanks
4/23/2016
Sharon L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Sean Pederson hustled to get the work done for us!
4/23/2016
Dan F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rhonda was excellent to work with and I was thrilled that they completed my car in record timing and under budget. I'm going to recommend Service King to all my friends.????????????????
4/20/2016
Nissan North. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was getting damage repair for two separate incidents that involved different insurance companies. The Lewisville team coordinated everything without hesitation. Two estimates for damages on opposite sides of the vehicle. One trip in to get estimates and drop off vehicle for repair. How easy can it get.
4/20/2016
Katherine W. VERIFIED CUSTOMER
Vehicle Make : Honda
Jay was great, but when my husband brought our van back the clear hood protector was not installed like we were billed for and the front grill was all scraped up. Had I picked it up and noticed I wouldn't have left with the van like that. I called and left a message for Jay to get this resolved. Other than that, the texting communication was great!
4/17/2016
Dee Dee. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Jay Richardson is an asset to Service King. This past week has been overwhelming with all the hail claims and yet he made sure I was updated on the repairs to my vehicle. I appreciate the great service I always receive at Service King!
4/17/2016
Kalyan T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The process was very smooth. I did not face any difficulties. The car was delivered couple days early.
4/16/2016
Sharon W. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car was sent to get detailed before I picked it up. If it was a good detail job, seat discoloration from the accident would not have still been visible. Also, the drivers side mirror had bug splatters. I would have liked to get a clean car back. From the time my car was in your possession, I made sure to ask about the cleaning of the chemicals from the air bag deployment. I feel like I was brushed off. I have asthma and am still concerned about whether the chemicals are truly removed after being allowed to soak in almost a full month.
4/16/2016
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Wasn't done . Tried contacting twice today no response.
4/15/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
This was my third time doing business with service king in Lewisville tx. and I am always impressed by their professionalism and experience, The workmanship is impeccable.... Your service advisor Sean Pedersen gave me frequent updates as the repair process was being completed. Great staff and good work!!
4/14/2016
Mohammed K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service. Thank you !
10 out of 10 :)
4/14/2016
Martha D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job, on schedule, good communication.
4/9/2016
Monique H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My service manager was amazing! Great follow up, knowledgeable and friendly. Also the repairs were done a week earlier than I thought they would be. This was the second time we used service king for repairing our car and we have always had great service. Service king is always my first choice . Thank you!
4/8/2016
Patrick B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Rhonda my svc contact was very friendly, professional and kept in touch when necessary.
4/8/2016
Paul G. VERIFIED CUSTOMER
Vehicle Make : Ford
Shaun helpful and friendly. Kept me updated on truck status.
4/8/2016
Cara T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rhonda was superb. Can't say enough about her!
4/5/2016
Kelly H. VERIFIED CUSTOMER
Vehicle Make : Scion
My contact, Jay, was professional, kind, supportive, and made me feel confident that I was receiving the best service and care for my car. He understood how unhappy I was about my car being damaged, and he put me at ease.