From the time you drop your vehicle off to the time you pick it up is a great experience. Everyone is friendly. I chose to be alerted via text message through the process. Each day I received a cute text stating the process and that my car was happy and being taken care of.
6/17/2016
Marcia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very happy. Good job thank you so much.
6/17/2016
Charles L. VERIFIED CUSTOMER
Vehicle Make : Fiat
It was frustrating to have to make plans for transportation each day because the Service King would tell me it would be ready on a Monday then sende an email Sunday saying it was puched back until Wednesday. This happened every couple days for 2 weeks. I would not get a solid comin on the completion date. Then when I originally wanted to drop the car off on Friday, I had work and I wanted to drop it thrusday and leave the keys so they could work on it because the in house insurance agent had already done the paperwork I was told I could not. I had to take off a day of work just to drop the keys off. The day I got it back there was a tail-light bulb that was out that was not noticed. However on the last point l, it was made right.
6/17/2016
Christine D. VERIFIED CUSTOMER
Vehicle Make : Mercury
The car looks great! Thank you!
6/16/2016
Wendy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sean Pederson did a superb job handling my car. I've been a Service King customer more times than I'd like to admit, but every time, my car has been returned perfectly. Appreciate the attention and care to me and my car, SK Lewisville. Thank you, Sean!!
6/15/2016
Quinella J. VERIFIED CUSTOMER
Vehicle Make : Honda
Trayn did a great job assisting me with my Honda
6/13/2016
Gunilla J. VERIFIED CUSTOMER
Vehicle Make : Honda
Taryn did a great job helping me get my Honda
6/13/2016
Larry . VERIFIED CUSTOMER
Vehicle Make : Honda
Very courteous and thorough
6/11/2016
Martha V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My front window was'nt cracked but now it is.
6/11/2016
Christian N. VERIFIED CUSTOMER
Vehicle Make : BMW
The service was top tier. The service king representative that was assigned to me was extremely professional in all phases of the repair process.
6/10/2016
Dan Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
You can't send emails on a regular basis over a 2 week period indicating that my repair is on schedule and will be ready by the date promised, and then the day it's supposed to be finished you call and say it's not going to be ready on time. That's ridiculous
6/8/2016
Wootaek L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Today, I went to pick up my car. However, Vehicle was not fixed properly. I had to leave my vehicle to the shop today. If my car was inspected prior to release notice, technician could have noticed the what he/she has done. Rather, I was told bumper is plastic so that is normal. I do not know when my car would be ready. I will be stuck with rental few more days I guess....
6/7/2016
Derrick S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work! I'm very pleased.
6/7/2016
Edwin A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Sean was great!
6/4/2016
Betty E. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful customer service. Prompt and courteous. Excellent at keeping me informed on status of car repair
6/4/2016
Darlena L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I am very satisfied if any problems occur I will let you know thank you very much
5/29/2016
Susan A. VERIFIED CUSTOMER
Vehicle Make : Honda
Had a great experience with Service King again! The Lewisville location is awesome!
5/28/2016
Tyler A. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service ! On time and no issues, I am very pleased with service king