Beyond impressed by the entire team!!!! Ronda was great, loved the updates by texts. A co-worker took her car somewhere else and was frustrated because she had a hard time getting updates. She played phone tag and they would call back but not leave any information. My damage was minor, but the way I was treated was professional . The employees at this location are Great!!! Last year someone ran a red light and t-boned me totaling my car that I had for 7 months and almost totaled me. It's been a long recovery and for my new car to be damaged before I even got plates was disappointing . Thank you for taking care of my car like it was yours! I will recommend Service King to everyone!!!! Thank you!!!
8/11/2016
Terry G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Sean did an excellent job of keeping me informed, answering questions, and was always courteous, friendly, and knowledgable. Everyone I came in contact with was very nice. Plus, repairs look great, and car was returned 3 days before estimated. Thank you for a great experience. Terry G
8/11/2016
Diane G. VERIFIED CUSTOMER
Vehicle Make : Lexus
The work was good but I was frustrated that although they said the car was ready it was not and I had to come back later.
They did however drive me home and pick me up when it was ready
8/9/2016
Mario A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great! From the front desk to when I got the keys of my vehicle. The best service King there is!
8/7/2016
Curtis M. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair done well and a day early.
8/5/2016
Mary R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I dread dealing w/any type car issue. Sean was wonderful! He was professional, knowledgeable & informative. He kept me updated w/porgress reports regarding my car. My car was ready 2 days ahead of schedule. Service eas excellent!
8/4/2016
Ali A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr.Garrett was absolutely fantastic. He kept me updated and promised upon completion he would call. So said so done
8/4/2016
Tyler M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Rhonda Bidwell was outstanding from start to finish!
8/3/2016
Pradeep G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair work appears to have been excellent. Your front office (I believe the lady I dealt with is Erin) also was very friendly yet professional in her interactions. While conducting the post-repair walkthrough of the car with me, if I understood your representative correctly, she advised that it would take a week or two for the paint to properly set in, and so far everything seems to be working out fine. I had never dealt with Service King before this, but i have come away very satisfied with my experience.
8/2/2016
Steve M. VERIFIED CUSTOMER
Vehicle Make : Honda
They kept me informed throughout and we're genuinely interested in getting my car repaired as fast as they could, with commitment to high quality. I would definitely use Service King again.
8/1/2016
Kim C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service! Thanks Jay!
7/29/2016
Devin W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Sean Pedersen did an amazing job working with me and the insurance company to get payment on the repairs. I wasn't completely prepared with everything that I needed, but Sean worked through it all with no visible stress or frustration. Huge kudos to him.
7/29/2016
Don J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Sean at the Lewisville Stemmons location did an excellent job as did the crew that worked on my vehicle.
7/26/2016
Tom M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service and communication was great and they finished my car 6 days early.
7/24/2016
David A. VERIFIED CUSTOMER
Vehicle Make : Honda
Rhonda did an excellent job at not only restoring my Honda Accord to its original condition (and beyond) but also in communicating with me, the customer, the status of the work. I will recommend SK to friends in need of collision repair without hesitation.
7/24/2016
Angela B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for keeping me updated on status of repair.
7/24/2016
Estina C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fast, friendly, and effiecient. Great job
7/23/2016
Dinah S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for repairing some damages on my Toyota Camry. No charge-great! Yay!
7/23/2016
Eliseu B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would like to commend Taryn Jones. Besides being an outstanding professional, her attention to details and her thorough follow-up with the service being performed and informing its progress with us customers. is always a guarantee that we are being well served with our cars in the hands of Service King.