I was only given an hour notice For my pick up. Completion date was set for yesterday but I was not given a pick up time. I was traveling the next day and was told my rental would be out of pocket. I had to speed in rush hour traffic to pick it up and that was stressful. The process was not completely clear at the beggining and I had to ask several questions for clarity. The people were super nice and the repair was spot on. They buffed a paint issue I had for free as well. Over all my experience was wonderful with the exception of those two points.
3/23/2017
Charles S. VERIFIED CUSTOMER
Vehicle Make : Honda
Rhonda was wonderful to work with!!
3/23/2017
Suzanne S. VERIFIED CUSTOMER
Vehicle Make : Honda
Sean served me well,as he always has. Job well done by the shop.
3/22/2017
Howard T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was completed in a professional & high quality manner.
3/22/2017
Joyce A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rhonda was great! She kept us informed throughout the repair process and was/is very personable. The repair shop did an outstanding job. We're very pleased with our Service King experience.
3/20/2017
Sandy W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great . Very friendly . Car looks
great too . Thank you .
3/18/2017
Mang A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much for your service and repair and you guy give me information all the time on time I will bring all of my friends to Service king
3/18/2017
Eric B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The staff was very professional and comforting in a trying time. I was told to expect my vehicle on the 23rd and got it on the 17th. Very impressed with the team that took care of me.
3/18/2017
Gary A. VERIFIED CUSTOMER
Vehicle Make : Nissan
SEAN did a great job and the workers had the car done early
3/12/2017
Linda F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excited your robot is excited. I liked your real people a lot better than the AI I'm writing to now.
3/11/2017
Brent W. VERIFIED CUSTOMER
Vehicle Make : Honda
The work and customer service was great!
3/11/2017
Margaret T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Brad was an excellent service rep. Car was done ahead of schedule and service was beyond my expectations.
3/11/2017
Erin K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast and great customer service. Thanks Rhonda! She kept me up to date it was great!
3/11/2017
Bryan B. VERIFIED CUSTOMER
Vehicle Make : Ford
Sean too me went above and beyond keeping me informed of the progress on my F250... It was broken into and repaired in 4 days grate job... only two days later I damaged the bed of the truck ... dropped it off with a light coat of mud ... sorry about that Sean ...Sean and His crew took the truck into the shop told me it would be 10 days to repair ...they beat time schedule by over 24hrs ... putting me back in the truck and back to work .
Thank you
3/10/2017
Justin L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My representative, Bryan McLemore, was professional and kept me up to date in what was going in with my car. My Enterprise rental car representative was also great. I was very pleased overall.
3/10/2017
**** T. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and great work!
3/10/2017
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fast great repair. Can't tell the car was ever hit.
3/9/2017
Miranda C. VERIFIED CUSTOMER
Vehicle Make : Nissan
This was one of the best and smoothiest experience I've had. Getting your vehicle repair is stressful enough. Service King did their best to eliminate what they could to help me out.