Only by accident because had forgotten to retrieve my garage door opener did I discover that the key beeper was not working. Rhonda fixed it and the horn.
But I went to the grocery store before I returned home and when I got back in the car my fuel warning light went on. Thankfully I could get to gs. I am having trouble from eye surgery and did not see this with the bright sun. I never let my tank get Low! Do you drain the fuel before repair? And if so shouldn't you put it back? Should you send ANY customer out on the road with the fuel warning light on ??????
6/22/2017
Nalani N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I got prompt updates and Sean was very helpful
6/22/2017
Cindy C. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I first came in to start the process it was not the best. I had to go back home and call, basically not prepared for someone showing up in person. Really dumb and a little too technologically strict. Felt like saying figure it out, they weren't very nice. Went home, called, the guy was very nice and it all went great from there. Texted updates were nice and also helpful.
6/21/2017
Jacob H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
10/10
6/21/2017
Christopher . VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was excellent and they went above and beyond. The desk staff were friendly, funny, and helpful! I will definitely return.
If I could change anything i wish they would keep better track of who the owner of the car is. I share insurance to save in cost, so they kept calling me by the wrong last name and couldn't find my info when I gave them my name to check on my status.. And even after i tried to correct this, I had to give someone else's name to check on my own car. They kept calling me by the wrong name, and they assumed I wasn't the owner and told me to relay info to my father about what to do with my car. I'm 26 and my Dad doesn't have anything to do with my car or even live in this state so that was a little awkward.
I still love Service King and I will definitely ask for the same person again, but I wanted to bring it up because the assumptions were a bit uncomfortable.
Thanks :)
6/21/2017
Nooruddin G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job done
6/20/2017
Andrew D. VERIFIED CUSTOMER
Vehicle Make : Ford
Work was completed way ahead of schedule
6/18/2017
Lily . VERIFIED CUSTOMER
Vehicle Make : Audi
Great service
6/18/2017
Theresa B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job all around
6/17/2017
Marguerite M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job guys! Will come back????
6/16/2017
Rafael L. VERIFIED CUSTOMER
Vehicle Make : Toyota
After more than a week have not received an estimate ob my vehicle.
6/15/2017
Carmen S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The job was well done, just wished the whole car was painted ????????????????
6/14/2017
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience. Service advisor was great
6/12/2017
Laura T. VERIFIED CUSTOMER
Vehicle Make : Honda
There is a splatter mark embedded in the paint on the driver side door and a scuff on the driver side passenger door that neither were there prior to coming to service king.
6/12/2017
Cifford G. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding customer service experience... thank you.
6/11/2017
Carla F. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did it in two and a half days! My car looks brand new!
6/10/2017
Shea M. VERIFIED CUSTOMER
Vehicle Make : Ford
Shawn was awesome and informative. Yall were great and got my car fixed up lookin better than new 5 days ealier than predicted. Thanks everyone.
6/9/2017
Lloyd O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Sean Pedersen did a great job handling my claim
6/9/2017
Trey R. VERIFIED CUSTOMER
Vehicle Make : Acura
Rhonda Bidwell was great, I appreciated the frequent schedule updates, the repair work is quite good. I greatly appreciate the fast service.