Poor communication, could never get a hold of a service manger, or a general manager. I have used Service King many times and will never use them again.
Ernie Valdez
You lost once loyal customer
8/16/2017
Roger M. VERIFIED CUSTOMER
Vehicle Make : Acura
Bradley my rep was great
8/16/2017
Charles M. VERIFIED CUSTOMER
Vehicle Make : Ford
All damage back to new spec as far as I can tell
8/12/2017
Janet B. VERIFIED CUSTOMER
Vehicle Make : Acura
Wonderful experience, wouldn't take my car anywhere else .Rhonda goes above expectations! Thank you
8/12/2017
Jamey M. VERIFIED CUSTOMER
Vehicle Make : Kia
Reception ladies were great! Rhonda was great at updating me every step of the way. I loved all the text updates. Thanks for the service!
8/12/2017
Bobby R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service.
8/10/2017
James D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rhonda is a very personable service advisor and knows the business. Very pleased with her email and phone follow ups.
8/9/2017
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
VERY frustrating! My car wasn't alined as requested and the door was not propperly fitted. It makes a whistling sound when driving. I have to return it for additional repairs!
8/9/2017
Dena P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very helpful I was not happy with the paint job. Rhonda told me to bring it back and it would be fixed to my satisfaction. The paint looks like orange peel. The problem is that I will have to miss more work to do this.
8/5/2017
Dante H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone I met was fantastic. Good people.
8/4/2017
Aleshia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bradley was fine & listened to my questions & requests.
8/2/2017
Kent S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Took too long, based upon the degree of damage to be remedied.
7/29/2017
State T. VERIFIED CUSTOMER
Vehicle Make : Ford
I have done business with another Service King, but the Lewisville, Tx location is by far the best auto body repair shop I have done business with.
7/29/2017
Ajay P. VERIFIED CUSTOMER
Vehicle Make : Honda
On time on budget and a quality job
7/28/2017
Fredchad S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication and service thank you!
7/23/2017
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Lexus
From start to finish the staff was great. Explained everything well and my car is
Perfect. Absolutely pleased.
7/22/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The advisor, Sean, who handled my claim, went above and beyond to make sure my repair was done right even with the slightest detail, And I appreciate that. He was honest and addressed every question asked. His estimate on time of completion was spot on.
7/15/2017
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ronda was wonderful! She was very easy to work with and kept the process moving along. She has great follow up. Thank you!