Outstanding service and communication!!! Car came back in mint condition. Garrett and all employees were so friendly and when that extra mile treating us compassionately. Thanks Service King!!!!
10/28/2017
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rhonda Bidwell was extremely helpful and communicated often to let us know what was going on and our time line for completion of the work being done on our car at Service King.
We were very pleased with it all.
Thank you!
10/28/2017
Sherin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Garett was really helpful, kept me informed throughout
10/27/2017
Peter C. VERIFIED CUSTOMER
Vehicle Make : Ford
Service Advisor Mr Garrett Robinson gave me two service repair quotes for two insurances on a busy Saturday. A week later I drove my car there and met him again. He went over the details of the repair and an estimated time. After receiving my car key, he asked me to go over next door to Enterprise for my rental car.
During the repair process he kept me updates. When the repair was done he reminded me for the pickup. When asked how do I return the rental car he told me the instructions.
On next day to pick up my car and return the rental car, he was there to greet and walk with these last two processes.
My experiences have been very positive of Garrett Robinson for Service King. He welcome, listen, help, guide and inform me in this whole process. Thank you, Service King for Garrett Robinson.
10/27/2017
Lynn B. VERIFIED CUSTOMER
Vehicle Make : Kia
Great fast service!
10/27/2017
Kevin P. VERIFIED CUSTOMER
Vehicle Make : BMW
Service was really good! Garrett always called me to give me updates. Overall service was very good! Will definitely use in the future!
10/26/2017
Suzan M. VERIFIED CUSTOMER
Vehicle Make : Ford
Garrett was very helpful and knowledgeable. I really liked the text updates and the fact that you finished ahead of schedule. Pickup was fast and easy.
Thank you
10/26/2017
Latoya B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was quick and looks great.
10/26/2017
Debra L. VERIFIED CUSTOMER
Vehicle Make : Kia
My second time working with Garrett this year. He is really really really amazing. He makes a difficult situation so much better. He deserves a raise!!
10/25/2017
Carolyn J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I actually have 2 different claims in with this location and I am having a difficult time with getting any help with getting the 2nd claim taken care of. I am very surprised by this as I have had work done in the past by Service King and that is why I chose them. So far this experience has been very stressful and aggrivating.
10/23/2017
Karl . VERIFIED CUSTOMER
Vehicle Make : Jeep
Great communication throughout process. Always kept us informed the whole time. Very pleased
10/21/2017
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you.
10/21/2017
Kevin D. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was great. Bumper was great. And all done 3 ahead of time.
10/21/2017
Bernard L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The rep was very professional and and the front desk was kind and helpful during the entire process
10/20/2017
George S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys helped me to save money on rental by giving my truck earlier than the expected day which saved me 180$
Thank you and you guys did a great finish on my truck
The contact personal did a wonderful job on updating the status time to time
10/19/2017
Johnnie F. VERIFIED CUSTOMER
Vehicle Make : Nissan
At this time I have no complaints with the hope of not having to contact you if any come up. Thank You
10/17/2017
Bruce C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Garrett and everyone involved did a superb job. I couldn't be happier.
10/12/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Honda
Fine job
10/8/2017
Gena B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Doesn't look good. Seam between panels in disarray with paint looking like spider web. Orange peel paint on upper and lower panel with debris in at least 2 spots. Panel edges still have obvious damage and are uneven/crooked and s/b straight lines. Corner Point on bottom panel protruding farther compared to undamaged driver side. Rear red lamp has buff scratches and there was no damage to lamp casings whatsoever.