The air conditioner was not charged with freon, the front license plate and license plate bracket was missing on the new front bumper (including the Texas Longhorn license plate bezel, three fasteners were missing on the left inner fender liner and two fasteners were missing on the upper grille to upper shield. Please contact me to to make arrangements to provide these items.
3/23/2019
Samantha H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I just expected that getting my car repaired after a hit and run experience would have been stressful but it was actually the best part of my week. Henry stayed in touch with updates and she, her name is Sara, was ready earlier than projected! And she looks better than ever!
3/22/2019
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service advisor was very friendly and helpful and the repairs went faster than anticipated and the repair looks good..
Thanks
Joey
3/21/2019
Erin H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone was very helpful, informative and sentive to my situation. I feel like my car was in good hands!
3/20/2019
Ronda S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Phil was a wonderful advisor! The repair was to our satisfaction.
3/18/2019
Lori K. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and friendly folks, work done really good, I would recommend service king to all my friends
3/17/2019
Russell W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service
3/16/2019
David O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Phil did a great job keeping me up to date on the progress of the repair. Service King got the job done unbelievably quick and did a great job!! Thank You Phil and Service King.
3/16/2019
Alice G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great service and got my car back early. Thank you Phil.
3/15/2019
Lydeisha B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The entire process was great! I even got my vehicle back about four days ahead of the projected time. The staff was friendly and considerate. Henry was the best of all. He loves his job and it shows in his superior customer service. Service King has earned me as a customer for life!!
3/15/2019
Rolanda G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service from Henry!
3/14/2019
John B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Only disconcerting issue was I was sent text that indicated what the progress was and that was not the case. I like technology, as long as it is accurate. Otherwise a great experience. Anna is awesome.
3/9/2019
Jacqueline N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Henry Castillo was my service advisor and was wonderful. During the intake he explained the procedure and said he would keep me informed of progress. He was true to his word, and did a great job communicating progress. On Friday afternoon the car was ready. When I called to question the closing time, he called me back and assured me he would be there until 7, so I cld go to a quick appointment after work. He was pleasant and friendly.
3/9/2019
Stella R. VERIFIED CUSTOMER
Vehicle Make : Honda
Henry Castillo was awesome. I got daily text and email on status. My car was ready a day earlier than planned.
3/7/2019
Haley M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Henry was great!
3/7/2019
Sandra E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Outstanding customer service and quality of repair! Thanks Phil!!!
3/6/2019
**** W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Fast repairs. Great communication. Henry was a pleasure to work with.
3/3/2019
Collin R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Henry went beyond expectations to make sure I was informed and my vehicle was repaired right!
3/2/2019
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole team was very nice. The person who performed the main repairs has all three qualities one needs to excel. Expertise, promptness, and friendliness.