A lot of confusion between centers, kept getting calls to call and schedule a drop off date when vehicle was already in shop, received voicemails I'd be notified once complete but never heard back till I showed up on the schedule pick up date, and somehow my mother received a call the car had been ready and if it wasn't picked up I'd have to pay because my rental had expired... Without anyone notifying me the vehicle had been ready for pick up. Looked great on the outside but the inside was very dirty, it looked like I had received an old banged up door until they cleaned it.... Great friendly customer service but it was a hassle to figure out what was going on w my vehicle repair or status
11/26/2016
Fitzgibbonsian A. VERIFIED CUSTOMER
Vehicle Make : Ford
Carrie was great
11/26/2016
Lindsey C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I really enjoy the customer service from everyone there. Receiving the text messages on the status of my vehicle really helped calm any anxiety about what was going on with my vehicle. Great service every time!
11/24/2016
**** G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was excellent, fast, and friendly. Carrie was fantastic. I would definitely recommend Service King to anyone. Thank you for your help and for making this very easy!!
11/23/2016
Loyce H. VERIFIED CUSTOMER
Vehicle Make : Kia
You guys did a fantastic job and Lawrence paid special attention to ensure that the experience was exceptional. Thank you for a job well done.
11/23/2016
Donna P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Total professionalism. Always courteous and polite.
11/22/2016
Rodney V. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very friendly and efficient customer service. Work on the vehicle was outstanding. Extremely impressive results.
11/19/2016
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Toyota
A job well done
11/19/2016
Cristina E. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looked great! I liked being updated on the status through text messages.
11/19/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Loved Kimberely!! Super lady!
11/19/2016
Terry D. VERIFIED CUSTOMER
Vehicle Make : BMW
when I first came into the store I was still upset about the accident, but Carrie was responsive and reassuring. From that point forward, everything was handled very efficiently, from communications, to car rental.
11/18/2016
Anna R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Adviser was great very professional
11/18/2016
Johnny W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything about the service was excellent! I was in-processed in record time by competent and courteous personnel (Carrie). The car was ready ahead of schedule and looked all shiny and new when I picked it up and the cost was exactly what was expected. I could not have imagined any better service than what I actually received. Thank you!
11/18/2016
Billie-j P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. Kept me updated frequently would recommend to family and friends
11/17/2016
Carissa G. VERIFIED CUSTOMER
Vehicle Make : Honda
Frank was very personable and easy to work with. I would recommend him to others.
11/17/2016
Margarita B. VERIFIED CUSTOMER
Vehicle Make : Kia
The service was phenomenal and everyone was very helpful...I will definitely recommend this place to everyone I know who needs car repair
11/17/2016
Doug . VERIFIED CUSTOMER
Vehicle Make : Toyota
Megan did a great job of keeping me informed and the car looks great.
11/17/2016
Charles C. VERIFIED CUSTOMER
Vehicle Make : Honda
JJulian and the entire Service King team did outstanding
11/13/2016
Aronette M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I received excellent service. I would recommend Service King to friends and families.
11/12/2016
Annie W. VERIFIED CUSTOMER
Vehicle Make : Buick
My rep was very professional and competent. She made me feel special and stayed in contact with me at the times she stated. I felt very special.