There was a little issue when we picked up the car and is was rectified quickly. Good service.
12/30/2016
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
After receiving a phone call on Friday stating my car would be ready, I showed up with the passenger door not closing right. After traveling for about 2.5 hours to pick up the car, I had to wait more than a few hours since they had to take it back in. Not only had I mentioned Friday to double check the doors it was still not ready. In addition, the car was extremely dirty on both passenger side doors on the inside. Your service representative, Julian, was very unprofessional and not once apologized for the inconvenience. I don't appreciate traveling so many hours to pick up my car when it wasn't even ready. Not only did it waste an entire day on my end, but your service department had to stop what they were doing to address these issues, therefore, wasting your time as well. I am very disappointed with the service I received. Most of all I am disappointed with how unprofessional and unapologetic your employer was.
12/28/2016
Godwin U. VERIFIED CUSTOMER
Vehicle Make : Infiniti
You have excellent works specially Carrie. I rated Carrie 10
12/25/2016
Francisco P. VERIFIED CUSTOMER
Vehicle Make : Buick
The customer service attitude with everyone that I dealt with was outstanding!
However the exhaust section still needs work and I informed Ms Chase that I would be taken the Buick back on Wednesday .
12/24/2016
Lois M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lawrence, my service agent was terrific. He explained everything to my satisfaction and was very personable. I really appreciated the constant texts regarding the progress on my vehicle, too. My repair was done quickly and efficiently and I am totally happy with the finished project. I wouldn't hesitate to recommend this particular Service King location. Thank you Service King for a job well done!
12/24/2016
Olga V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Carrie did A great job in a very timely manner.
12/24/2016
Kurt L. VERIFIED CUSTOMER
Vehicle Make : GMC
Kimberly was great. She kept me updated every day through the process, and explained everything to me. And my truck looks like new after you completed your work. I could not be more satisfied with my experience with you. Thank you!
12/24/2016
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The body work looks beautiful and she handles like new. Thanks for the hard work and dedication!
12/23/2016
Anthony W. VERIFIED CUSTOMER
Vehicle Make : Ford
The work was done on time and looked great.
12/23/2016
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome
12/22/2016
Lisa A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I liked that we received updates every step of the way. The paint is flawless and the car was ready two days BEFORE the completion date we were given.
12/22/2016
Abigail E. VERIFIED CUSTOMER
Vehicle Make : Acura
The front view is different of what I had before. The head light are not connected correctly. When I recived the car was a scrach in the right side passages side. Didn't had that when I took the car to you. The Sterling wheel is hard to move is not soft. When I left the car November i had half tank in gas they delivery me the car empty tank. More than 80 miles on it.
12/19/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Jesse is a true professional. This type of service is why I keep coming back to Service King. Thank you.
12/19/2016
Martha G. VERIFIED CUSTOMER
Vehicle Make : Mazda
So great the weekly text update. Kimberly exception friendly and took the time to go through everything that was done when I picked up the car. Service King I would recommend highly for service.
12/18/2016
Lynn H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My husband noticed when he left with the fixed car that my rear light bulb indicator was flashing stating that one of my rear light bulbs was not working due to this accident. I figured that would be something you would've checked out versus him heading home and then driving all the way back for you guys to take care of. So I'm kind of surprised y'all did not do a thorough check of the car prior to him going off the premises.
12/17/2016
Cwo Wendall. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great quality work. Ahead of schedule, made the wife happy.
12/17/2016
Karen P. VERIFIED CUSTOMER
Vehicle Make : Acura
Solid 10's. Jesse and crew were great. Car was ready 3 days early and looks great!!!! Thank you