Professional, swift repair with no surprises except how great the result was.
1/12/2018
Julius I. VERIFIED CUSTOMER
Vehicle Make : Nissan
Don’t park cars under the tree! The service and work was great. The only issue I have was I had bird crap all over the roof of the car. And since I can’t use a car wash for at least 30 days I had to go and hand wash the vehicle.
1/11/2018
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Scion
The rep (Pablo) did an awesome job walking me through step by step and reassuring me the entire time that everything would be done to perfection!
1/11/2018
Keith J. VERIFIED CUSTOMER
Vehicle Make : GMC
CARIE does an excellent job of making you feel welcome and staying in touch with you on your car. I’m a manager I’m retail and I would love to have a employee with the great attitude and customer service she gives
1/11/2018
Raymond S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Damage from the accident was not repaired. Vehicle was delivered when it wasn't ready. No one seems to have investigated my concerns about my steering wheel locking up while driving.
Very disappointed in your inability to pay attention to details.
1/11/2018
Patrick W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great personal service from Remy Saldivar!
1/9/2018
Walter T. VERIFIED CUSTOMER
Vehicle Make : Ford
My service rep did an awesome job from start to finish
1/9/2018
Tiffany C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Pablo was awesome! I had a short time frame in which I needed my car repaired due to traveing out of town for the holiday and an upcoming surgery upon my return. When my car wasn’t going to be ready the day I needed it, Pablo took it upon himself to deliver my vehicle to me. Not only that, but he noticed my car had a bad tire on it, but because I had surgery and wouldn’t be able to drive my car to have it fixed myself, he even made sure my cars tire got fixed at a neighboring Discount Tire store before delivering it to me! Talk about customer service!! So grateful for Pablo and Service King for always making sure the job is done right and going above and beyond to do so.
1/7/2018
Gloria C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carrie Latham was helpful and extremely pleasant to work with. Kept us informed. Work completed earlier than scheduled with excellent work.
1/6/2018
Andrea L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service king did an amazing job on my vehicle . I was completely satisfied with the work they did. And Carrie was awesome she made sure that I everything was taking care of and she has good customer service I will giver Carrie a 10 :) I will definitely go back to service king and I will also Referred any one to come to service king
1/6/2018
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carrie did a great job of keeping us informed of the progress of the repairs and was very accommodating when we went to pick up the vehicle - the roads were busy and there was a chance we would arrive after closing so she said she would wait for us. In the event we made it on time but it was good to know Carrie was willing to hold on for us. Thank you
1/4/2018
David G. VERIFIED CUSTOMER
Vehicle Make : Honda
Protective Honda rear-bumper appliqué missing. Trunk release unlocks trunk lid but it fails to spring open as per original specs. Rear license plate screws/chrome caps missing. Admittedly minor, but it is a brand new car. Probably easy corrections which I am confident Gilbert will follow-up on.
1/2/2018
Kimberley D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful experience!
12/31/2017
Elisa W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Front left wheel, which took the force of the hit and was damaged, was repaired rather than replaced. This was evident as soon as I drove the vehicle above 40, and would have manifested upon any test drive - which obviously was not conducted. Now I have already turned in my rental, but don’t have the use of my vehicle. Very inconvenient on a holiday weekend when no one will be available to look at/repair my vehicle for several days.
12/31/2017
Susan T. VERIFIED CUSTOMER
Vehicle Make : Volvo
Remy Saldivar was attentive, informative, and efficient throughout the process. I appreciated his professional behavior.
12/31/2017
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service: very fast, professional. Everybody was very nice
nice. I
12/30/2017
Lauran D. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional. On time. Very courteous. Exceeded expectations.
12/30/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Acura
I was kept in the loop and updated throughout the process. My expectations of completion time were better than expected. Thanks Julian
12/30/2017
Morris S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone (Pablo & Michelle) were very welcoming, helpful and knowledgeable. I appreciate the wonderful results as well as the finishing ahead of schedule. Thank you!