Service rep - Julian handled my problem in a very professional manner, kept me updated throughout the process via email.
1/25/2018
Hector R. VERIFIED CUSTOMER
Vehicle Make : Ford
Not onlybws I satisfied with the speedy work and the qualit, but the workers were amazing aswell. Carrie was very helpful and friendly as well as everyone around me. Thank you Service King.
1/24/2018
Cheryl M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kim was great
1/24/2018
Edna G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Surprise the repair was done so fast. Service Representative was extremely friendly and explained everything. I did not have to wait long while they brought my finished vehicle. I was kept up to date on progress by text and phone. They did an excellent job on the repair.
1/24/2018
Yesenia G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Far as i can tell from what I've seen excellent
1/23/2018
Maurice T. VERIFIED CUSTOMER
Vehicle Make : Ford
I did not appreciate getting automated text messages that were not correct
1/23/2018
Angela T. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was done quickly and satisfactorily!
1/22/2018
Christa H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was great! I got several calls and texts to keep me updated on the status of my vehicle.
1/22/2018
Julio C. VERIFIED CUSTOMER
Vehicle Make : GMC
Julian treats me very good. He is very profesional and courteous. He is always keeping me updated. Excellent service!
1/21/2018
Cwo ****. VERIFIED CUSTOMER
Vehicle Make : Ford
Service was professionally done fro start to finish. Getting my truck back early was a pleasant surprise.
1/21/2018
Richard M. VERIFIED CUSTOMER
Vehicle Make : Ford
I give Pablo Silva and your technicians a perfect score on repairing my car. Couldn’t have asked for better service or results.
1/20/2018
Nicholas J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Remi was great. He set proper expectations and kept me informed throughout the process. The work looks good.
1/20/2018
Richard S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service was excellent. I worked with Gilbert at Service King and he did a fantastic job. He was very knowledgeable, professional, and polite.
1/20/2018
Molly B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mr. Pablo Silva provided excellent service. The car looks gray.
The tires were filled. Car was cleaned. Beyond what I expected.
1/20/2018
Mark K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Julian Menchaca was very professional and followed through with all aspects of the repair.
1/19/2018
Anthony G. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job on the vehicle and even delivered it to me
1/19/2018
David J. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I brought the car in, I was told that I would receive updates on Mondays, Wednesdays, and Fridays. When I gave my personal information, I specifically said that I did not have a cell phone.
Gilbert, the representative taking care of our car, never called me to update me on the status of the repairs. We had to initiate all communications. We were also told that a) our landline didn't work and b) Service King's answering service didn't work.
1/14/2018
John H. VERIFIED CUSTOMER
Vehicle Make : Ford
All good
1/13/2018
Eric C. VERIFIED CUSTOMER
Vehicle Make : Tesla
I liked talking to the sercvice supervisor, if available. Prefer call backs more quickly after leaving messages. Central call center NOT a customer friendly device albeit I’m sure it is cost effective.
1/13/2018
Vincent N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service and help handling insurance issues by Remy