Pablo was outstanding at explaining the process and providing me accurate information regarding the timeframe of my repairs. I would highly recommend service king to anyone I know in need of auto repairs
2/22/2018
Arthur D. VERIFIED CUSTOMER
Vehicle Make : Honda
Carrie Latham provided very good service
I will recommend Service
King.Good luck.
2/22/2018
Ming W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kimberly provided a great customer experience. Thank you
2/22/2018
Daryl . VERIFIED CUSTOMER
Vehicle Make : Lincoln
The job was well done customer service was awesome thank you thank you
2/20/2018
Terence G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service King laptop me informed as the work progressed. The job was completed ahead of schedule. However I failed to remove my I Pod from the plug in my console and a thief employee lifted it.
2/19/2018
Monica K. VERIFIED CUSTOMER
Vehicle Make : Lexus
We really appreciated the daily updates through texts.
Gilbert was very helpful and explained the whole process to us.
We are happy we chose Service King.
2/17/2018
Zachary R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was quick and well done. Pablo did a great job communicating with me!
2/16/2018
Christina R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Connie was great at keeping me up to date with my car repairs.
2/16/2018
Ali B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and Carrie was very xceptional! Thank u
2/16/2018
Betty S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kimberly Gray kept me updated on the progress of the car every two days as promised. It was ready in a timely amount of time. The work was done to our satisfaction. The only issue we had was the "check engine light," which was not on when the car was dropped off, came on immediately when my husband started the car in the Service King parking lot. The "maintenance will be required soon" light was on as well, but that light came on a day or two prior to dropping off the car at Service King and Ms. Gray was aware of this. In any event, something wasn't quite connected correctly when the car was returned, but my husband was able to locate the issue and fix it quickly. It appears highly likely the "check engine" light was on after the car was reassembled, but it was ignored by everyone who started the car. Nevertheless, we like Service King and will continue to recommend you to family and friends.
2/15/2018
Jordan G. VERIFIED CUSTOMER
Vehicle Make : Honda
Super helpful, they kept me updated with everything that was going on. And even finished the car a day early :) I’ll keep using service king.
2/15/2018
Preciliano L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service
2/15/2018
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Awesome job on the repairs, done perfectly on time. Awesome communication. Special thanks to Gilbert. You guys are the best, and I will recommend to anyone needing body work.
2/15/2018
Mark M. VERIFIED CUSTOMER
Vehicle Make : Porsche
I had to call repeatedly to ask for status of my vehicle.
2/14/2018
Melvin C. VERIFIED CUSTOMER
Vehicle Make : Audi
You made it so easy and convenient for me. Thanks.
2/14/2018
Amy M. VERIFIED CUSTOMER
Vehicle Make : BMW
Carrie Latham did a great job at solving my problem and working with me
2/13/2018
Nursen Z. VERIFIED CUSTOMER
Vehicle Make : Range Rover
I have sent two separate text messages immediately after I picked up my LR, and three days past, NO reply from Service King!!!
I was lucky that it was raining and I noticed the mistake immediately.
Briefly, the back and front right window wipers are not working properly.
If I do not get a reply from Service King, I will approach to USAA and ask them stop business with Service King.
My car was at Service King for two weeks.
During that time, I was on rental.
You have to fix the problem with my car.
Thank You!
Dr. Zanca
****-****-xxxx
2/12/2018
Raymond G. VERIFIED CUSTOMER
Vehicle Make : Audi
Remi was excellent, got the job done quickly (and the mirror works fine.
He was pleasant to work with and deserves a “10”.
2/11/2018
Dave A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gilbert Padilla, my service rep was outstanding! Took the time to explain everything in detail and ensured my vehicle was properly repaired.