There were overlooked areas of the repair which required me to initially reject the car as the repair was incomplete. The issues were addressed to my satisfaction.
3/1/2019
Tho N. VERIFIED CUSTOMER
Vehicle Make : BMW
Kimberly was great and kept me well informed
3/1/2019
Jerry L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The Mercedes came back as good as new
Ms Gray kept me apprised of progress each step
of the way.
And the job was completed sooner than expected.
Ms gray an service are a pleasure to work with.
3/1/2019
Lynda B. VERIFIED CUSTOMER
Vehicle Make : Audi
We worked with Kimberly Faulk. We have worked with her in the past and she has always been very professional, efficient, and pleasure to work with.
3/1/2019
Joanna P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyhing was great.
3/1/2019
Nancy R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
2/22/2019
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super friendly staff. My car looks fantastic! Thank you all
2/22/2019
Howard J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Exceptional service !
2/21/2019
Heather M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful service from Kimberly and great experience overall!
2/20/2019
Bradley N. VERIFIED CUSTOMER
Vehicle Make : Ford
I picked up my car yesterday and within a minute of driving it, it was obvious that it wasn’t fixed properly. There is humming and vibration while driving and after I hit about 55 mph there is the sound of something unsecured flapping in the wind. The car had not been cleaned despite letting them know when I was picking it up. Not happy having to drive my vehicle while these issues are unresolved on the weekend!
2/17/2019
Gary P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great repair and great service
2/16/2019
Patrick D. VERIFIED CUSTOMER
Vehicle Make : Toyota
EXCELLENT Service!
2/16/2019
Beverly U. VERIFIED CUSTOMER
Vehicle Make : GMC
The whole experience went smoothly and very professional. Our Yukon looks beautiful and perfect. I also liked the way they kept us updated on the progress by email.
2/12/2019
Arnold L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was pleased with the work done and the customer service. I appreciate that you finished the job on time and that there was no additional costs. Arnold L
2/9/2019
Edward W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My service advisor, Kimberly Faulk, was wonderful.
She was very professional, answered all my questions & was very pleasant, My husband does not purchase car rental insurance & Kimberly helped facilitate a fast turn around time for my repairs. She kept me informed through the whole process. My car looks beautiful thanks to Service King & Kimberly. I will recommend Service King to everyone!
2/9/2019
Glenn H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for your excellent service.
2/8/2019
Jackie P. VERIFIED CUSTOMER
Vehicle Make : Fiat
Julian provided great customer service! I had an amazing experience in getting my car repaired. Thank you for expediting it more than a week early.
2/8/2019
Richard C. VERIFIED CUSTOMER
Vehicle Make : Audi
Kimberly Faulk and your team were first rate. I was constantly updated throughout my car’s process via texts. And Kimberly responded within a few minutes when ever I did have a question. Y’all ROCK!
2/7/2019
Brian T. VERIFIED CUSTOMER
Vehicle Make : Kia
The email updates were great and my car was ready sooner than expected. Great overall experience and would definitely recommend to a friend or go back to them if needed.
2/7/2019
Boyd B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was great! Kimberly was very informative and kept me in the loop during the whole process.