Ronnie Martin did a great job of getting my car out of repair quickly and was very professional and appreciative of my business. Car looks new again.
8/23/2016
Rebecca R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Vincent was very helpful and friendly, my truck was fixed and in a timely manner. However, for some unknown reason they lifted the rear seats. This is a known issue with this truck and they didn't tell me and we're not able to get a down
8/20/2016
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job
8/19/2016
Deidremichael W. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you Deirdre Wesley
8/17/2016
Michael W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told what to expect and when and that's what I got. No bs just good customer service.
8/17/2016
Aya N. VERIFIED CUSTOMER
Vehicle Make : Mazda
I love that every text I received about the progress. They finished earlier than I expected and they did great job repairing my car. Thank you so much for your hard work
8/12/2016
Alphonse R. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team done a very good job on my car and I really appreciated the good work. If you can tell to team for me I said thanks & a job very well done and keep up the great work.
8/12/2016
Yuqi C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Simple and excellent repaired since turned in my collision car into service king, just about one week, it's finished professionally. And employee always tracking status with me, every single detail of the car repair status. Wonderful experience, will highly recommend this service place.
8/9/2016
Henry O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The reception and service wad awesome. I appreciate and will a
8/6/2016
Samuel E. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was fantastic and my car looks better than when I bought it!! Awesome people and company!
8/6/2016
Raymond E. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for a job well done!! Professional staff and very helpful. Thank you for cleaning my truck.
8/5/2016
Cami C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Friendly receptionist and my service person Samual was very kind and understanding about my needs for car repair . I give Service King an A+.Thank you.
7/29/2016
Jenny P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Samuel Barrientos in your Pantego, tx location is the best example
Of your service. He is sooo efficient!! And kept me
Informed, that it was really something that I am most grateful. I'm
Very pleased of your service
Thank you
7/29/2016
Dale B. VERIFIED CUSTOMER
Vehicle Make : Ford
Ronny did an excellent job kept me informed through out the entire job I will definitely recommend your facility and will not hesitate to use your services again in the future
7/27/2016
Abdul B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Excellent customer service.
7/23/2016
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not satisfied and repair center not responding to my inquiries
7/21/2016
Peggy H. VERIFIED CUSTOMER
Vehicle Make : Ford
No need to contact me.
The issues we experienced were regarding communication. I greatly appreciate the text message updates we initally regularly received. However, the text message shared on 06/28 stated a "we are on track for 07/01/2016" The text message shared on 6/29 "we are nearing completion." Then on the afternoon of 07/01, I received a text message stating "we updated your estimated completion date from 07/01 to 07/08." We received no phone call or explanation has to why the completion date was moved from 07/01 to 07/08. Additionally, we did not receive any text messages or phone calls from 07/02 to 07/07. Finally, I received a text on the evening of 07/07 stating that the car would not be ready to Monday, 07/11.
The quality of work performed on the car was completely satisfactory. However, the inconsistency in communication regarding the status of my car is what leads to me not being completely satisfied.
7/13/2016
Carlos C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Excellent communication throughout the entire process. It was a very pleasant and stress-free experience.
7/8/2016
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Samuel and the front desk lady were very polite and helpful. The repair work was excellent. We can't even see where there was hail damage. We would highly recommend Service King in Pantego to anyone who asks.
7/8/2016
Joe W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job on the feedback and answering all my questions and concerns