Service king did an excellent job with my car and kept me updated throughout the whole process. The customer service was great. I would highly recommend this company and would use it again in the future.
4/18/2017
Aubrey C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was pleased with the convenience of everything and the employees were very friendly. However, first, my check engine light and key indicator light were both lit when I picked up my car. I decided to drive a few miles to see if they turned off. They didn't, so I turned around and one of the servicemen took good care of me and ran a diagnostic and the check engine light issue was resolved quickly. However, he said my key batteries were just dead. I told him that I had replaced the battery 3 weeks ago. Then he told me that it must be because I don't have both sets of keys in my car. That has never been an issue for me before. But I took his word for it because I was late for work. Later in the day when I entered my car, I realized that the replacement door was not at all comparable to the door that I had. The replacement door does not have the push to unlock button on the handle. This is a very important feature for me because for work, I go to about 7 different school a day carrying heavy equipment. I bought a car with the smart unlock technology so that I didn't have to pull my keys out to unlock the door each time. I called as soon as I realized this and was transferred to a voicemail. That was yesterday at 12:45 PM. I have yet to hear back.
4/15/2017
Yolanda J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff were very professional and the service was completed expeditiously
4/13/2017
Elizabeth J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Top notch customer service! Any time I called to ask about my car they were always very professional and willing to update me about the whole process of my car being repaired. I didn't have one single bad encounter and the repairs on my car were excellent. I will definitely be referring friends and family!
4/13/2017
Diana K. VERIFIED CUSTOMER
Vehicle Make : Saturn
Great service from right when I walked in. From the girl behind the counter to Vance that took care of me and my car, as well as the girl with enterprise. Great job!!! I would definitely refer friends to use your service.
4/13/2017
**** T. VERIFIED CUSTOMER
Vehicle Make : Honda
Gerardo was great. He kept us informed at every step. This is outstanding service. We could not be happier.
4/12/2017
Agatha C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent Customer Service. Thank you
4/10/2017
Albert F. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks, truck looked good. Took a little longer than I had thought it would but they kept me updated and that was appreciated.
4/9/2017
Kenneth O. VERIFIED CUSTOMER
Vehicle Make : Dodge
My custom rims were ruined by the spray paint job done on my vehicle
4/6/2017
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great communication and work looks good so far.
4/5/2017
Lavonada K. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly. Great communication. Informative. Great finished product!
4/4/2017
Kendall B. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent combo w/GEICO
4/4/2017
Vincent E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Job well done.
4/4/2017
Nimisha P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service
4/1/2017
David J. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciated the way Vincent double checked to make sure everything was done right.
4/1/2017
Johnnie M. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs done on time. Promptly took care of a couple of touch ups upon delivery.
4/1/2017
Isaac O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service and comunication thru whole prosess
3/30/2017
Janet L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Told me it would be 8 days. Ended up being almost 3 weeks.
3/29/2017
Barbara J. VERIFIED CUSTOMER
Vehicle Make : Jeep
My car was returned to like-new condition! Excellent service and curdeous staff. I will be a repeat customer.
3/28/2017
Bruce P. VERIFIED CUSTOMER
Vehicle Make : Nissan
There is a paint chip on my vehicle that was not there when I brought it in. Trim piece is not properly repaired. There is about an eighth of an inch gap where it should be flush. Samuel Barrientos has offered to take care of it but that will also mean being without a vehicle another day and now no rental car.