It was a very easy process! And my car was finished 2 days early!!
10/7/2017
Penny B. VERIFIED CUSTOMER
Vehicle Make : Ford
Ron was super helpful and professional. He made the whole experience great by creating expectations and keeping me informed every step of the way.
10/5/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly, efficient. Very pleased the work was completed early.
10/5/2017
Ruben S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professional and kept me in the loop, at all times!
10/5/2017
Bella M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Vincent was quite attentive to the needs of my car repair! My camplient lies with the "many" modes of communication from the Service King automotive system! I've been associated with technology for some 36 years and so found it highly irritating that I had to communicate with Vincent via 3 separate numbers/text strings! This is highly unacceptable/avoidable and I could have missed out on pertinent correspondences. This would be the only reason I would be reluctant to recommend Service King to others.
10/3/2017
Gay M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The shade of white with which Service King painted my bumper does not match the paint on my car...not real pleased about that. Car not ready when originally promised either. Gas tank was ****/4 down from where I left it at drop off. Scrape on left front bumper that I was told was already there when I dropped vehicle but I don't remember it being there...it should be verbally discussed when car is dropped off.
10/3/2017
Jean B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work
10/3/2017
Rhonda W. VERIFIED CUSTOMER
Vehicle Make : Acura
I was extremely impressed with the communication I had with my service manager
9/30/2017
Sherry S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Third time I have used you guys. Great work again this time. HOWEVER the phone line to verify my credit card was down so my information was called in to another office. It was done in the reception area where anyone w/in hearing dustance could hear my card #, address, exp date, etc. I was shocked.
9/28/2017
Cindy M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was never contacted about the status of my car and when I was it was through somebody else's email. I was told two different times when my car would be ready and it was not. The repair that was done on my car was very nice .however, the customer service was lacking.
9/26/2017
Kelley G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Absolutely great service! Top notch.. Vince was awesome.. car looks great as expected..
9/23/2017
Barbara J. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
It was done within the time frame they said and they did a fantastic job fixing my minor damage
9/23/2017
Janet S. VERIFIED CUSTOMER
Vehicle Make : Mercury
Great customer service kept us well informed every step of the way
9/19/2017
Twila A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vincent was very customer oriented. He did an excellent job communicating with us on the status of the vehicle throughout the repair.
9/16/2017
Susy S. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service, wonderful staff and manager.
9/16/2017
Richard J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Liked very much the way they kept you informed on the progress on your car very friendly people. Would recommend Service King.
9/15/2017
Suzanne D. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great, but in my opinion, it took way too long, and apparently got sent back after quality checks 2-3 times. I appreciate the care and quality, but it just seems it should've been taken care of originally, or one send back max.
And probably not a good strategy to say you think it'll be done one day and then the next and then not for another 3 days.
9/7/2017
Kami J. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept me updated, great service, and fairly quick repair!
9/6/2017
Jerry T. VERIFIED CUSTOMER
Vehicle Make : Ford
Good communications and completed ahead of schedule.