Clayton rocked! Super polite. And kept me updated the whole way. Tanesha (enterprise) was great too! Locked the keys in my rental and she was very helpful. Excellent!
4/6/2018
Donald K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I love the communication I received from Clay! Texts and phone calls. Also, you got it back to me a day early. Thank you!
4/6/2018
Dilruba B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very happy with the service. It was done with in the expected time. My service advisor Gerardo Barrientos is very professional and knowledgeable. I got text from him with everyday updates that was very helpful.
4/5/2018
Shirley H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very satisfied with the updates to the progress of my repairs. Very satisfied with work that was done.
4/5/2018
Tommy W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Gerardo ensured that I was kept informed, from start to finish, as my vehicle progressed through the process of being repaired. The vehicle looks great!
Thanks!
4/3/2018
Salina M. VERIFIED CUSTOMER
Vehicle Make : Ford
I’m very satisfied because the service was better than expected. I received phone calls at different stages of the repair process.
3/30/2018
Marianne H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent! Vincent is very good. Highly recommend
Service King.
3/29/2018
Mike S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very friendly but also very efficient.
3/29/2018
Valencia I. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Extremely professional staff. Very accommodating. I like the text communication throughout process. My car looks great. I will choose you every time.
3/29/2018
Kendall B. VERIFIED CUSTOMER
Vehicle Make : Acura
Gracias
3/29/2018
Gwen D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service from start to finish. I was reluctant because of my previous experience 30 years ago. It was impressive this time unlike a visit about 30 years ago.
3/28/2018
Ellen T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very friendly and helpful. They kept me informed on the progress of my car. I even got it earlier then first predicted.
3/27/2018
Kelly H. VERIFIED CUSTOMER
Vehicle Make : Ford
From drop off to pick up the experience was great. Constant communication with daily updates and information. When additional damage was found it was handled with the insurance company without me having to get involved. Best experience I’ve had getting a car repaired!
3/24/2018
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job done on my car.Very professional and courteous through the whole process
3/24/2018
Helen R. VERIFIED CUSTOMER
Vehicle Make : Kia
I was very satisfied with the work that you done I was walked through every detail daily Ron was great and vsry professional thanks for the care that you showed me and my vehicle service king rocks
3/23/2018
Tracey R. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the 2nd time using this service king, the customer service and work on my vehicle has been wonderful
3/21/2018
Dessiah P. VERIFIED CUSTOMER
Vehicle Make : BMW
My car looks amazing and was worth the wait. Fixed like new and even looks better than before with the new paint.
3/21/2018
Leo V. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service provider was very attentive and did a exceptional job keeping me updated during the entire process.
3/20/2018
Janet S. VERIFIED CUSTOMER
Vehicle Make : Honda
Have picked up my car twice and work both times was sloppy. Need my car, and will have to be inconvenienced and return for a more satisfactory repair.
Employees at this Pantego store are strange: Never rude but certainly not what I would expect in customer service. When I pointed at the dent that was not repaired they just stared at me. I said, "Do you see this?" (pointing to the dent) Nothing. Just silence. "Right here. This dent?" Silence. "Well, I need it repaired." Silence, then, "Your car will be ready tomorrow."
It's quite obvious the employees are coached to say nothing, admit nothing, acknowledge nothing. This happened twice on the same repair. So. Very. Odd.
Will have my car repaired properly and then spread the word---No Pantego Service King!
3/17/2018
Carolyn W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team was excellent, the car looks great and was completed within the time allotted. Thanks