Thank you for every day updates on the progress on my car repair, and the great service of your rep,thank you for such a great service!
7/16/2016
Caesar A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service and great job with repair
7/15/2016
Cindy H. VERIFIED CUSTOMER
Vehicle Make : Acura
I really liked the text updates keeping me informed about my cars progress
7/1/2016
Eric D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Superb communication and updates by representative (Desiree) handling my Jeep. Hate to admit that this is my second time in 6 months getting it fix and I had great service from her both times.
7/1/2016
James And. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone at Service King was very friendly and professional. The service was exceptional and my truck was repaired in a couple of days. Y'all really did a great job!
7/1/2016
Carla D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service and the communication alerts via text were awesome.
6/30/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
6/17/2016
Joshua G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service king has excellent service
6/17/2016
Bryan W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and on-going communication!
6/16/2016
Cynthia J. VERIFIED CUSTOMER
Vehicle Make : BMW
Desiree did a great job explaining the repair estimates and the communication alerts via text were awesome. Overall service team was great!
6/11/2016
Traci M. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm having problems filling out this form.
6/10/2016
Samantha H. VERIFIED CUSTOMER
Vehicle Make : GMC
The texting process is very cool and you should absolutely do it, however it was executed badly in my case. I didn't receive any communication for weeks and then out of the blue I got pounded with a bunch of texts from different numbers that were criptic at best and somewhat contradictory to each other. Then only after I texted back asking "what does this mean" I am told that my car is ready.
6/10/2016
Tyita W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The text updates were much appreciated. The ease of dropoff and pick up made for a pleasant experience. Will recommend to friends in need of service.
6/9/2016
Elizabeth T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
As a coroeration I rate USAA a 12
You guys I rate 10 because I only have a brief relationship.
6/9/2016
Kathy P. VERIFIED CUSTOMER
Vehicle Make : Honda
We were told we can not wash the car but you left it dirty on the front.
6/8/2016
Jacob S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would've appreciated the text updates more if, when it said it would be done May 31, I would get a notice by that day if it was not going to be done. I had to call a few days later.
6/4/2016
Ira M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris **** was excellent from start to finish. Keep him happy.