I had to return the car withing one hour to fix two items:
The replaced headlight did not work
The ABS warning light cam on and stayed on after about 5 minutes of driving. Probably loose connector.
It's expected that there will be some minor adjustments following a major collision. I am overall satisfied
11/28/2015
Joyce C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fast. Efficient and friendly.
11/22/2015
Stephanie D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Always do a great job on my cars. Thanks guys, you rock
11/21/2015
Kelli B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Completely satisfied. Great and quick service.
11/21/2015
Sally S. VERIFIED CUSTOMER
Vehicle Make : Toyota
For the most part I was satisfied but the car smells horrible inside...like turpentine. I have leather interior so no need for something that smells like that to be used to clean the car. And it was clean and still had new car smell...until now. Even others who have ridden in my car the last 24 hours can't believe how awful it smells. Plus, there was paint dripped on the front of my car (the repair was only on the back). It had to go back to the shop to remove that paint. The car should have been checked before turning it over to me and you shouldn't use a product like turpentine-smell inside a clean car
11/14/2015
Corliss D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Overall, I felt that communication could have been improved.
11/14/2015
Cesar G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the texts with updates and the service Brad provided.
11/13/2015
Christine W. VERIFIED CUSTOMER
Vehicle Make : BMW
Two weeks and five days is a bit too long for an 1100 repair in my opinion
11/13/2015
Zachary W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied with the process. Doug went above and beyond to make sure I was happy and well taken care of. Thank you.
11/6/2015
Meredith S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very well done! The process was seamless. Thank you
11/5/2015
**** M. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was nice and the work was flawless. Great service.
11/2/2015
Brandi D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Doug Nemeth once again has outstanding customer service and pays the utmost attention to detail. He is an asset to the Service King company.
10/31/2015
Kylie A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was painless. Had a great experience!
10/30/2015
Oleg M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and excellent repair quality. Many thanks to Paul for his outstanding customer care.
10/28/2015
James P. VERIFIED CUSTOMER
Vehicle Make : Ford
Terri is THE BEST.
10/21/2015
Cherrie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My gears and car are sounding rough and making strange noise and i told Terry about this and it wasn't attended to and i will report it to my insurance constant, im not satisfied!!!!! Cherrie S
10/20/2015
Liz O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love how my repairs specialist was always keeping me upstanded about the Status on my vehicle.
10/17/2015
Amit M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Car looks great
10/17/2015
Jonathan B. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks Brad did a great job.
10/16/2015
Chelsea L. VERIFIED CUSTOMER
Vehicle Make : Ford
Paul Matthews kept me up to date on the progress of my car and he was extremely kind! The stressful situation I was in was well.. Not so stressful due to him. Awesome work! Very excited to have my car back.