The service advisor was very courteous and professional. Job was completed as scheduled. The repair appears to have been done correctly and my truck looks as good as new. The only disappointment was the final cost was a bit higher, but was explained that it was due to the parts cost being higher and more time required to complete the job.
1/22/2016
Candace Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was great enjoyed the updates via text
1/21/2016
Linda B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
1/17/2016
Miguel And. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent, easy, timely, fast sevice. I thought it was going to be complicated but I was able to go in and out. Carmen Carranza and Paul Adam provided a 5 star service. Excellent job!!!
1/16/2016
Lacy R. VERIFIED CUSTOMER
Vehicle Make : Kia
Very satisfied!
1/16/2016
Rachel G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Doug was amazing and friendly and really went out of his way to help me and make this a good experience. I've had to have service done on my cars over the years and Doug's customer service was by far the best.
1/16/2016
Lisa K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They had issues with realigning my car to someone else several times and I feel this delayed completion parts hard to get but that was not their fault but staff was
1/16/2016
Rebecca-jinny D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Liked it that service was easy and professional. Car finished in time promised. Great job!
1/15/2016
Susan A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I really appreciate the calls and texts that kept me up to date with the repairs. The customer service was also great. Thank you!
12/31/2015
Amy W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Doug was awesome!
12/27/2015
Brandi F. VERIFIED CUSTOMER
Vehicle Make : Kia
Steven was patient with me and was extremely nice. People like him make the bad situations just that much better.
12/20/2015
Michael D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you Team Service King
12/19/2015
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Scion
Brad Davis was awesome! He checked in with me daily and had my car done when promised.
12/14/2015
Nancy Q. VERIFIED CUSTOMER
Vehicle Make : GMC
I have already spoken to them about the poor communication by Doug and whoever took my call Thursay 12/10 early afternoon. He never followed up as he said he would. One thing i did not think of when the man brought my car up was Doug told me he wanted to be there Sat morning when I picked it up to make sure it was ok. He was not there. Another example of miscommunication. The car looks great though! Nice job replacing the door. At this time i will not be coming back.
12/14/2015
Janice B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Doug was more than commendable; he kept me apprised by phone during the repair plus advised me concerning my rental car. My car is like new. Thank you for your team's excellent work.
12/13/2015
Iola W. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was helpful and kind. They were also very accommodating when I needed to come back and pick up my parking pass from my car. I appreciated the many updates they have on the progress of my car.
12/13/2015
Marissa S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
George was the best! I was constantly updated about the status of my car and the pickup date stayed the same so I was able to get my car back with ease.
12/8/2015
Michael J. VERIFIED CUSTOMER
Vehicle Make : Nissan
We were told we receive our car back on Tuesaday but did not actually get our back until Saturday. We were told Service King would pay for two days of our rental and as of yet that has not happened