Doug was extremely efficient and service minded. He went above and beyond! He buffed out a scratch on my driver's door, kept me updated, got my car out a day early, and helped me fax my crash report to my insurance company, so I could pay a lower deductible. I noticed the low tire pressure light came on driving home, and called him to ask about it. He told me to bring the tire by and he'd look at it after roadside assistance put on my spare. The girls in the office were very efficient and knowlegeable, too when I first got my estimate. They helped me coordinate with Enterprise rental on a timely fashion, too, so I wasn't late for work. Thank you all! I would not hesitate to refer someone to Service King!
3/23/2016
Whitney M. VERIFIED CUSTOMER
Vehicle Make : Audi
My Audi looks perfect and the guy who helped me (I forget his name, but I think it starts with a J) was very thorough and helpful. He made the process easy and seamless and I got my car back quicker than expected. I'm very pleased with the service and would recommend this location. Absolutely no complaints!
3/23/2016
Gloria L. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes we are very happy with the results and would use them again
3/22/2016
Martha J. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are absolutely amazing! I will be bringing my car back soon to have the small hail dents repaired!
3/18/2016
Jeffrey G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I loved how I constantly received texts to keep me updated. My car was repaired pretty quick and Brad was excellent to deal with . The work was excellent also
3/18/2016
Michelle S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Doug Nemeth my service advisor was very knowledgeable and friendly! He kept me informed every step of the process, with text and phone calls. He went out of his way, to make sure I was going to be satisfied. He was excellent!!
3/18/2016
William D. VERIFIED CUSTOMER
Vehicle Make : Volvo
Doug was terrific. Kept me well informed and had car ready when needed.
3/17/2016
Micheal J. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service by my advisor, Doug.
3/17/2016
Henrykathleen Henrylaurence. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Doug, my advisor, was great, keeping me constantly updated. I did find the scheduling process of having to make a very specific estimate appointment unacceptable. Closing at 6 on weekdays and only being open until **** on Sat is also not great. Upon pick up, my car was not clean.
3/16/2016
Michele Or. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service! Kevin kept me very well informed and everyone was great! Would highly recommend!
3/16/2016
Fannie M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Kevin Newsom was awesome!!
3/12/2016
Radiance Tashara. VERIFIED CUSTOMER
Vehicle Make : Ford
Paul did a great job keeping me informed with the process of my car. He was very friendly and helpful!
3/11/2016
Judith Billy. VERIFIED CUSTOMER
Vehicle Make : Ford
Totally surprised you turned the job around so fast. Also, great service from Paul Matthews. He's on his toes!
3/10/2016
Alden B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paul was helpful. He communicated the status of my vehicle daily.
3/10/2016
Kylie H. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I appreciate the daily texts and many updates about the progress of my vehicle.
3/10/2016
Cliff S. VERIFIED CUSTOMER
Vehicle Make : Buick
Paul did a great job. Outstanding service and excellent communication.
3/9/2016
Arcadia G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks Doug Nemeth
3/8/2016
Jennifer D. VERIFIED CUSTOMER
Vehicle Make : Hummer
Got the car back late and paid twice as much as the estimate indicated. Not good.
3/8/2016
Dekesha N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I just wanted to thank Doug Nemeth for caring and being professional.
3/6/2016
Simon R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Communication was awesome throughout the entire repair process!