I was and am completely satisfied with my service representative’s service , however I am very concerned and upset by the fact that everything in my car was gone through and tossed in the glove compartment. Everything was was removed from my console including my zipped checkbook with various cards and tossed in the glove box. They had no business in the console or the glove box. They were repairing the back of the car. Why they would open a zipped check book and remove everything is totally unacceptable. I am not happy!!!
2/8/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service. Repair consultants were in constant contact with me and kept us informed on progress.
2/7/2018
Jeffrey W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kevin, Jared and David were excellent in their service. They were responsive, reliable and accommodating. Our situation was taken care of quickly and we were communicated with along the way. Overall, it was a very positive experience.
2/7/2018
Judy W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jeff was great!!
2/7/2018
William K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Extremely satisfied
2/3/2018
William R. VERIFIED CUSTOMER
Vehicle Make : Mazda
The workmanship on the car excellent. Keeping informed about the status of the car was another thing. Automatic e-mails sent out stating the car was ihalf way through completion, scheduled to be done on a certain day
No calls received from customer service except in the beginning to inform of the cost. Had to call each time the car was promised to find out that was not correct
2/3/2018
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the updates from Jeff and Service King—- and my vehicle looks great—- thanks.
2/2/2018
Stephanie S. VERIFIED CUSTOMER
Vehicle Make : BMW
My service rep Kevin was awesome. He was prompt and let me know what was going on with my repairs. He did a great job.
2/2/2018
Jet L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fred did great job.
Kept me updated on status & finished job
Looks great!
2/1/2018
Kimberly M. VERIFIED CUSTOMER
Vehicle Make : Buick
I did not think communication was very good. The actual repair itself was fast once the mirror came in but I had conflicting information from people. The part took a week and half to come in longer than I had been told and I had to follow up with people several times.
2/1/2018
David C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very happy with the service I received. My service advisor, Fred was knowledgeable and friendly. I would enthusiastically recommend the company.
1/27/2018
Vida M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks Ingrid Velador and team Service King. I can ALWAYS expect expert service from you guys and quality results. Thanks once again Service King, sincerely,
Vida M
1/27/2018
Stephen R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great work and service
1/27/2018
Priscilla V. VERIFIED CUSTOMER
Vehicle Make : Honda
From the receptionist to the the serviceman Jeff, are excellent!!! It was fast and all throughout I was getting updates!! They even finished it ahead of the expected date. My car looks great!! Thanks!!
1/27/2018
Richard H. VERIFIED CUSTOMER
Vehicle Make : BMW
These guys, especially Kevin, are fantastic. Professionally done work. I'm very pleased.
1/26/2018
Moises S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff is great! He gives great customer service, always kept me updated. My experience with Service King was awesome!!!
1/21/2018
Brian S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Did not receive professional and courteous service at this SK. Wanted to move my car but they were going to charge me $600 so I kept I?t there. Normally I love SK but will never take another car to this location.