Service King Broadway

Margie and the team did a fantastic job from beginning to end. She was wonderful to work with and she ensured my car was delivered as promised. Thank you!

They treated me in a personal manner not just a job.

Great service, friendly staff...very helpful with insurance issues and process!!!

Excellent job! I whole heartedly recommend them.

Fabulous service and Margie is the bomb, she knows her stuff, stayed in contact throughout. The only place I'll continue to go to when needed. 6 stars

Hassle and worry free service. 10 out of 10! Fantastic job????

Great customer service. Extremely helpful and great communication. Thank you so much for taking care of my car.

Very nice and very good about touching base about car status.

They kept me updated each day on the progress of the work. Juan and Brian**** are quality employees. I hope I never have to use a body shop again but if I do, the Service King on Broadway will be the place I go to. Fabulous work! Very happy!!

My car was ready sooner than expected! Thank you so much. It looks great! Erica was very nice and she contacted me frequently to fill me in on the status of my car. Waaaaay better than Caliber Collision.

Fantastic service, Margie was a class act and kept us informed the whole time. I hope I don't have to do body work in the future but if I do or know someone that does, service king is the only company I'm using.

Thought the car would come with a complete wash. Inside & put.

First, the quality of the work met expectations. I also liked the communications, that schedules were met, and my service rep, Juan, is a great representative of your company. The folks at BMW also recommended you. Stay the course. You are doing quality well.

Erica was fantastic. She kept me informed on everything going on with my car. That's what makes people feel good about having their vehicle taken care of. Being informed!!!

Thankyou for a job well done

Service was excellent extremely pleased.Erica has excellent customer service so did all the staff.My experience was great Thank You Service King Staff for a job well done.You have my highest rating.

Thank you for keeping me completely up to date on the progress and status of my vehicle while being serviced. Also thank you for the great customer service I received during the repair process. Keep up the great work!

I'd recommend Service King to anyone needing auto body work.

They are going to fix three things, but I was surprised two of them weren't finished properly. I was pleased that they stayed 15 minutes after closing to explain they would fix it.

Poor communication and colors don't match. I was told twice the car would be ready via text and both times it was not. If I had not called ahead to double check each time I would have showed up and the car wouldn't have been ready. Due to the car not being ready and no one letting me know Due to this I had a mad scramble to call insurance twice and try to get an extension on the rental. First time the door ordered came in damaged and no one even let me know. They hadn't even started working on it and according to the text message it should have been coming home on 3/24. Second time text message said on track for 3/29 and when I called it was still in the booth. Then when I arrived the rep told me "remember how we talked about the paint not matching 100%". No, I was never told this. The only communication I ever received from anyone was the text messages which were incorrect. The front bumper has been replaced before and repainted. Even with this on the passengers side the bumper and fender are a match. After closer inspection the fender and door paint on the driver's doesn't match the bumper at all. There is a very noticeable shade difference. The color is obviously way too dark of a gold where it should be a lighter shade.