Henry Castillo was so very helpful, from the initial meeting and appraisal to the drop off and final pick up. He was able to fit me in earlier than expected and even got my car back to me days early, in time for Christmas! He was great at keeping me informed as to the status of the repairs. I would recommend Henry and Service King to anyone. It's never easy when your car is damaged, but Henry and Service King helped make it less painful. Thank you!
12/24/2016
Gary H. VERIFIED CUSTOMER
Vehicle Make : Ford
Henry was great!
12/23/2016
Lisa L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Chuck was communicative and efficient in keeping me informed about my car. Give that man a raise!
12/23/2016
Jason W. VERIFIED CUSTOMER
Vehicle Make : Honda
Royce was great. Very professional and kept me updated. Highly recommend Royce as he provides great customer service.
12/22/2016
Sohail M. VERIFIED CUSTOMER
Vehicle Make : BMW
I had to replace driver/passenger door in my BMW. The quality of the job was pretty good. Nice paint work on my BMW 528l. Russel Royce is the service advisor who took care of my case in person with a professional manner.
He kept me updated for the progress by text messages and phone calls. Royce was terrific in every respect. Excellent work, great coordination with my insurance company.
The written life time warranty made me comfortable to hold the ownership of my car for a long term. I would strongly recommend the Service King to my family and friends.
Thank you again for the excellent job. Royce.
12/22/2016
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Russell Royce has been most professional
in taking care of my car repair and provided me
with timely communications on the status of work
completion.
12/22/2016
Peter W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Incomplete repair, will be returning vehicle.
12/22/2016
Damon M. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was fantastic! I couldn't be more pleased with my service.
12/22/2016
Anthony I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completion was 2 days ahead of schedule. That is an excellent customer service in my book. My car looks like it just came from the Toyota Factory, even looks better. Kudos to Service King. You worked for and really earned the "King" title.
12/21/2016
William J. VERIFIED CUSTOMER
Vehicle Make : Saturn
Work completed ahead of schedule.
12/21/2016
John R. VERIFIED CUSTOMER
Vehicle Make : Mazda
All employees at the Plano location were very friendly professional and helpful. Royce went the extra mile, and the repairs and touch ups look great.
12/19/2016
Mohammed A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received several updates an the status of the repair, including curtsy phone calls from the rep. Royce. Great customer service
12/18/2016
Nassif N. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for Patrick Fisher and the team.He was very helpful.
12/18/2016
Araceli A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was very helpful and professional. I really appreciated the text updates. When I went to pick up my car it took less than 10 minutes for everyone to help me and get me on my way.
12/17/2016
Ranjit C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional
12/16/2016
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Ford
You kept in touch with me and told me how my car was doing and you got it done so fast and so perfect thank you thank you thank you I hope you'll get a raise I hope you all get a raise, .. have a happy new year
12/16/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The entire staff was very courteous and professional. I was kept up to date during the entire repair process, which really put me at ease.
12/16/2016
Otis P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was not able to complete my comments, so I shall make it short this time. The front desk staff were kind and I felt they cared and answere all questions. George, the Service Rep, kept me informed as to the progress of the repairs. He is indeed an asset to Service King. Keep up the good service.
12/16/2016
Marijkea V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Manuel, your Service Provider was very helpful and cordial and gave me the feeling that I could trust him.