Henry was great! When Hertz didn't show up he quickly got me set up with Enterprise. Kept me updated on the status of my car and got it done quickly.
3/31/2017
Ruben Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys provided A service. Thank you
3/31/2017
Robert I. VERIFIED CUSTOMER
Vehicle Make : Ford
It's only been a day, but so far so good.
3/31/2017
John K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Roy Villarreal did a very great job.
3/30/2017
Katie K. VERIFIED CUSTOMER
Vehicle Make : Ford
Henry was amazing! As always
3/30/2017
Shirley C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was really great.
3/30/2017
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very quick in dealing with repairs and insurance company
3/29/2017
Louann H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job by all!
3/28/2017
Mary H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Henry Castillo's customer service was
Superior!!
3/27/2017
Bill K. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair and service and the service advisor Henry Castillo were absolutely perfect in every way. I could not have been more pleased.
However...... fix the darn pot hole filled with grimy water that I had to deal with as I exited!! I blasted you for this on the other survey and challenged someone in management to take ownership and get back to me on this, I dared them! ****-****-xxxx This absolutely no reflection on Henry Castillo
3/27/2017
Julie P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I greatly appreciated the constant text updates on the status of my vehicle. Mark was my point of contact and he was wonderful. Everyone I worked with and spoke to was kind and professional. My car looks fantastic. Should I ever need repairs in the future, I would choose to go to a location in Dallas closer to my home. I would only hope they are as good as this one. The people at Enterprise right next door were also great!
3/27/2017
Angela P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Henry was wonderful from start to finish.
3/26/2017
Diana S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Roy was a true professional and kept me updated daily on process. Big thanks to him for job well done!
3/25/2017
Jasmine M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job
3/25/2017
Aaron M. VERIFIED CUSTOMER
Vehicle Make : Ford
Henry was great. He always kept me informed and the truck was finished a week ahead of schedule. I'd definitely wreck my truck again to do business with him.
3/25/2017
Urivon M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I had an excellent experience. As I walked in, i was promptly greeted and provided guidance. Normally when you walk into any business that you're unfamiliar with the process can leave you lost, but I left with confidence. I was kept up to date by text with my repair process and Henry was super helpful and kept in touch with me. I am so thrilled with the exceptional service that I will definitely be back to get my car serviced again for my hail damage.
3/25/2017
Layne L. VERIFIED CUSTOMER
Vehicle Make : Ford
This was the second time to have a vehicle worked on by this location and would refer others based on quality of work and the constant communication on the status of the repairs.