Mark Lowe and front desk staff were very helpful and responsive to phone calls.
2/8/2018
Pamela Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent communication regarding progress
2/7/2018
Samuel R. VERIFIED CUSTOMER
Vehicle Make : Dodge
So far everything looks good but we have not had much time to completely review all work completed. It is understandable that these things take time to complete and that an exact estimate is hard to pin down. The services in place to keep customers notified is great but I found that as my completion date arrived - I would not receive an update unless I called and checked. I need to plan out my schedule and unless I know that repairs are complete or there is a delay, I found this very hard. I returned our rental - only to find out that our repair would take over an extra week to complete. Mark was great about it and put us in another rental but this could have been avoided had we been notified.
2/7/2018
Mark L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good communication and quality work
2/7/2018
Chelsea B. VERIFIED CUSTOMER
Vehicle Make : Kia
I REALLY appreciate that Manuel handled all of the insurance negotiations and fought for me to get what my car needed. He made everything so easy and hassle free. Getting in an accident (especially when it’s not your fault like I’m my case) is already stressful and annoying enough so it made me feel so much better when he walked me through the process and assured me that he would deal with the other guys insurance himself. They were an incredibly difficult insurance company to deal with so I’m glad someone with experience and expertise was able to deal with them because I would have had no clue what to ask for or say.
2/6/2018
Itmer M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nicely done
2/6/2018
Adrian C. VERIFIED CUSTOMER
Vehicle Make : BMW
Mark Lowe and staff were very helpful and available.
2/6/2018
Tom C. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks Mark!
2/4/2018
Jocelyn S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Chuck is Amazing and the ladies at the front desk are Wonderful!..SUGGESTION: more CRUNCH plz?
2/3/2018
Angelica B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Muy buen servicio y atencion seran recomendados
2/3/2018
Mia F. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was wonderful and courteous I will never take my car or any of my friends Cars anywhere else
2/3/2018
Terry B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience everyone was very friendly and helpful.
2/2/2018
Jade R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Henry was excellent, kept me informed every step of the way. The two young ladies at the front desk were very nice, friendly and even helped me carry a box from the rental car to my car. My car looks better than new!
2/1/2018
Robert R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was exceptional at Service King. Excellent job.
2/1/2018
David K. VERIFIED CUSTOMER
Vehicle Make : GMC
Every aspect of my experience with Service King was exceptional! Beginning with courteous and friendly front desk to prompt and professional service from Henry. Be assured, Service King will always receive my highest recommendation.
1/31/2018
Jackson P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went perfect. Marcus was very easy to work with and very professional. No complaints here, top notch service. He was very helpful when I went to go pick up my car. He helped carry my baby car seat to my car and even waited for me to finish installing it.
1/30/2018
Steven Gaudy. VERIFIED CUSTOMER
Vehicle Make : Dodge
Mark Lowe and staff are super friendly and helpful. Repairs are always done right and workmanship is second to none. We take our vehicles to Mark anytime we need work done. Best body shop in Texas. Service King Plano
1/29/2018
Shana S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark Lowe and tech Jose Pena are the best, at SK7!
1/27/2018
Carl I. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent communication and customer service throughout the repair process!
1/27/2018
Vanessa T. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved the person assigned to me, he was very helpful and polite and updated me frequently. An incredibly positive and easy experience!