After 5 minutes of having the car on an ENGINE OVER HEAT alarm came into display.
On Saturday April 14th temperatures fell in NTX and the wind factor was making the day even worst. With my 3 year old already napping on the car we have to move him back to our 2nd car after the engine over heat problem.
Also a scratch was detected on the rear left side of the car plus a missing plug in one of the arm rest inside of the car.
As you can imagine I am extremely dissatisfied with the service and I am hopping that Service King will repair any potential problem my car suffered for the over heating of the engine and include it into the warranties.
Edgar F
4/16/2018
Namrata P. VERIFIED CUSTOMER
Vehicle Make : Audi
Chuck did a very good job!
4/15/2018
Amber C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Henry is awesome! Totally went above & beyond & I am thankful that I chose Service King & got to meet Henry. Now I know exactly where to go should I ever need any services! And the girls up front are super cool & funny too! You guys make me feel like I’m a part of the family!
4/14/2018
Dan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Vehicle was ready a week ahead of schedule. Communication about the status of the repairs was excellent. Everyone I encountered was friendly and helpful.
4/14/2018
Charles N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Henry did a great job communicating updates. He walked us through the process when we dropped the vehicle and he's very easy to talk to; always smiling and listens with third ear! He exceeded our expectation.
Thank you Henry.
4/13/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark Lowe did a very good job. Workmanship was excellent...as expected. Keep up the good work.
4/12/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great sevice
4/12/2018
Mary P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Henry is the best from start to finish. Your front desk staff is also top of the line & the ones that worked on my car did a great job. I would certainly reccommend Service King everyday of the week. My car was done ahead of scheduled date That was a surprise bonus. Thank you agin for your helpful service. Kate Parzino
4/11/2018
Domingo Angela. VERIFIED CUSTOMER
Vehicle Make : Ford
It was a very pleasant experience. Thank you.
4/10/2018
Adija M. VERIFIED CUSTOMER
Vehicle Make : Dodge
My tech was professional and informative. Great experience and I appreciate being kept in the loop with the progress. I’d deciniyuse Service King again if needed!
4/10/2018
Dennis K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Henry kept me well informed and was very flexible with my needs
4/7/2018
Cheryl W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Henry took great care of me and my car. I got my car back before the estimated time and I’m very happy with the results. I couldn’t have asked for better service.
4/7/2018
Mary Jo. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone we had contact with, from the woman at the front desk to the service manager, did their jobs with exceptional professionalism and care. We can't say enough good things about their excellent customer service.
4/7/2018
Jordan D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Chuck was WONDERFUL, front desk staff was wonderful, overall it was literally the best experience I could have hoped for. Although I hope o don’t get in another wreck and need body work done, if I do, I will definitely come back here and will recommend it to everyone.
4/6/2018
Kim D. VERIFIED CUSTOMER
Vehicle Make : Pontiac
The car repairs look great and the customer service was great as well. I highly recommend Service King for auto repairs.
4/6/2018
Bryan I. VERIFIED CUSTOMER
Vehicle Make : Ford
I’d trust Henry at Service King in Plano, Texas with any vehicle I own. He’s done miracles on mine three times... it always drives like new. Now if only hail would stop and people would quit hitting me! I will always return there. I ask for that location by name!
4/3/2018
George C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very prompt and professional I will always bring my cars to service king plano
4/2/2018
Bryant B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional quality service.
Thank you very much.
Bryant T Beeler