Henry and the entire ServiceKing team were very professional and customer focused. Very refreshing to interact with professionals.
6/6/2018
Judith G. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car was completed 6 days before I expected it. There great attention to detail. Later I found some black smudges on the underside of the sun visor but they were easy to remove. Everyone was friendly and I appreciated the daily communication.
6/6/2018
Jin L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mark did a great job!
6/5/2018
Theresadavid L. VERIFIED CUSTOMER
Vehicle Make : Honda
Me Emmanuel was very professional and help us totally I will definitely come back thank you
6/5/2018
Abigail S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King Rocks!!!!
6/5/2018
Maureen K. VERIFIED CUSTOMER
Vehicle Make : Ford
Henry went the extra mile to make sure my daughter was happy with the results on the car.
6/4/2018
Anna G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I appreciated being kept up to date with the texts.
6/2/2018
Raquel B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Henry was great to work with and very detailed.
6/1/2018
Kristy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeremy provides great service. Car looks great! Very satisfied.
6/1/2018
Joshua H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My service advisor Jeremy did the great job
5/31/2018
Alfa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very satisfied with the customer front desk they were always nice and helpful. Manuel was very helpful in notifiing with the details with my car. I would highly recommend and come back. Especially because customer service was great !! It’s hard to find that now and days. At first I was in the mesquite location , due to my job I went to the location in Plano and they were my favorite. Mesquite location was very cold and not personable. Would NOT go there again.
But again I am grateful for the care and service that I got at the Plano location.
5/31/2018
Marilyn D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The only thing I didn't like was the estimate was different than the actual price charged. I should have been notified if it was different.
5/30/2018
Heather G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jeremy was nice to work with and provided me updates on the repair regularly.
5/30/2018
Melody P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jermey was great, my car was picked up cleaner than when I dropped it off (by a long shot), it was fixed quickly and everything was perfect.
5/30/2018
Tony K. VERIFIED CUSTOMER
Vehicle Make : Ford
Henry did an outstanding job of keeping us updated of the repairs and completion time.
5/27/2018
Krissy C. VERIFIED CUSTOMER
Vehicle Make : Lexus
They were so kind and professional and I appreciated
The updates.I will ALWAYS use YOU GUYS <>< Krissy C
5/26/2018
Kevin H. VERIFIED CUSTOMER
Vehicle Make : Acura
Originally thought it would be done on Friday, then the following Wednesday, then oops, parts did not make it in, then the next Friday. Picked up car heavily coated in sanding “dust”, internal fuel door area completely coated in more white “dust”, service advisor sprayed entire area with isopropyl school and stated wiping it all off ?? New bumper was misaligned by just a little but noticeable and not worthy of a brand new $40k car. Waited for bumper to be fixed. Then all done. Just expected a little more from this company. Seems like customer communication (the automated ?? texts don’t match the reality of the job progress) and quality assurance upon delivery could be improved. At least in my case.
5/26/2018
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful customer service. They kept me informed and were able to complete car early.
5/26/2018
William Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tony communicated the progress of my vehicle at every step.
5/25/2018
Felix K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was taken care of very well by Jeremy, excellent job done in every aspect!