I have good experience with Service King. Communicate through out the process.
7/20/2018
Richard S. VERIFIED CUSTOMER
Vehicle Make : Kia
Henry was very good
7/20/2018
Jerry W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mr. **** was nice and very accommodating!
7/20/2018
Sarunya L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was nice informative and professional
7/20/2018
Shannon B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Henry was really awesome. He took over my case after Mark was transferred and communication was wonderful. I really appreciate him!
7/20/2018
Services E2. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied with the repairs. One thing I would suggest changing is updating the desk person. She and disagreed about owing the deductible until the service rep arrived to clear the matter. She persisted I owe money and I meet her right there explains I don’t owe anything. She just continued saying you owe the monies. The check had been sent the week prior by my employer.
7/18/2018
Robert D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Darra Narrowmore was most positive in terms of attitude, professionalism and customer service. She kept us well informed over the course of repairs.
Repairs were completed ahead of schedule with quality work.
Thank you all for a positive experience!
Kindest regards,
Robert D
7/17/2018
Pradeep K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work
7/17/2018
Mark C. VERIFIED CUSTOMER
Vehicle Make : Ford
Promptness and attention to detail as always. Great keeping me informed
7/17/2018
Halli C. VERIFIED CUSTOMER
Vehicle Make : Tesla
Chuck and the ladies at the desk were fantastic. Took great care of my Tesla and made the process easy and painless.
7/14/2018
Renato R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything came out great, except for the long wait. Other then that Henry was really helpful throughout the whole process! Always informative when I had a question .
7/13/2018
Katherine L. VERIFIED CUSTOMER
Vehicle Make : Honda
I had the best service in North Texas!!!
Thank you,
Kat Levy
7/13/2018
Raymond W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Henry Castillo was great to deal with &
kept me informed of every step in the
process. Also, car was finished ahead
of the original schedule.
7/13/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick, easy and done exactly right. I’ve used this branch many times for a reason with four drivers in the house. Thank you as always.
7/13/2018
Barrett M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I’ve been to this location twice in 6 weeks. Manuel **** has been wonderful to work with. A true professional who puts the customer first. I would recommend the Plano location to anyone needing body work.
7/10/2018
Shelli N. VERIFIED CUSTOMER
Vehicle Make : Kia
Although the hail damage repairs to the exterior looked great, once I drove off, I noticed alot of greasy hand/fingerprints all over the interior roof. The sunroof’s sliding cover was either damaged or not put back in correctly. I cant get it right. The seal between the roof and interior panel around the drivers side window was left undone. I took care of that myself. I found a screwdriver on the floor of the back seat and a phillips head one in the trunk as well as misc. little parts, which I’m assuming were replaced with new ones, as well as parts packaging left in the trunk. I spent 30 minutes w/clorox wipes trying to clean the headliner from somebody’s dirty hands as well as the backs of both front passenger seats. I was really surprised to discover these issues as it appears that the car was detailed out upon return. How did these items get overlooked?
7/10/2018
Gail A. VERIFIED CUSTOMER
Vehicle Make : Honda
Easy and quick drop off, I was contacted at least twice a day they finished a day early. Easy pick up.
7/10/2018
Janet E. VERIFIED CUSTOMER
Vehicle Make : Honda
Henry did great job. I’m pleased with my car
7/9/2018
Matsuyamaaki Matsuyamadon. VERIFIED CUSTOMER
Vehicle Make : Volvo
Receptionist at Lewisville shop was rude and is a bad projection of the company.
7/8/2018
Jenessia G. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks brand spankin new and rides like a champ????