Service King Bandera

Friendly staff and work was completed much earlier than expected. Kudos to such a great team

The entire Service King staff at Bandera was great

Excellent customer service

Super nice and excellent customer service I'm in love with service King

Dirty foot prints were left on my trunk mat, green marker used to mark damaged areas were not cleaned off, wax and water marks left on the bumper. The repair and paint job were great, the service rep Jerry did an excellent job keeping me updated.

Edward and Tony were fantastic.. the kept me informed on the status of my vehicle every step of the way.. excellent customer service..and fast turn around on fixing my car!! Thanks Service King!!

Conrad and Tony went out of their was to help me. They were very accommodation of my service dog and took care to move us to a quiet area when it got too loud in the yard. The car was repaired quickly and looks good as new!

I am 100% satisfied with your service and personnel. My Camry looks beautiful. I love it. Thank you again for an excellent job. Keep up the good job.

I had no issue with the process of how my claim was handled by edward and tony. My disatisfaction stems from the outcome of repairs. The initial quality inspection was unsatisfactory in that I was able to quickly notice areas that were poor in quality. First the upper portion of the front bumper was not aligned with the hood; the right front light was not aligned properly resulting in a wider gap between light and grill compared to leftside light; the underneath engine cover was not installed properly;the make ready was poor in that scuffs were still noticeable on front bumper, overspray or white compound residue was atill in section between hood and front windshield, the enterior drivers side door covered with hand prints and was not wiped down nor the dash which accumulated dust from being in your shop for almost 4weeks. After being told a second time my car was ready, the following items were still unresolved until i arrived such as the scuffs on front bumper, white compound residue still visible at wiper housing area and lastly today I noticed engine cover underneath car is still not properly installed(possibly wrong cover installed) after being told it was addressed; noticed a missing screw to molding that runs underneath door at the rear wheel area and missing clearcoat cover to upper portion of front bumper. I also found some bubbles or particles in the paint job to front bumper. These may be considered minor issues, but in my eyes it constitutes poor quality of work to allow it to pass as quality work for a preferred body shop of GIECO. Thank you for your time.

Repairs are excellent. People are professional and friendly.

The Service King team did a great job on my vehicle! I looks showcase new!

Thanks for everything.

Awesome job

Great and fast service. You guys handled every aspect. All I had to do was sign. Thanks for being so efficient, you made our lives much easier.

Jerry was very professional and took care of my wife's concerns in a timely manner.

Great job keeping us informed on the progress & great customer service!

The communication was amazing!!! Best service

Great service

Very timely repairs and service was great.

Yes