Everyone was very kind and timely, the only thing I wish was that the texts alerts were a little more accurate. The updates on my vehicle gave a finish date which in reality was five days after. May be a technical issue but it kind of gives false information.
6/7/2016
Judy R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the prompt service.
5/31/2016
Leah R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Daniel was so helpful and skilled with my repair. Allstate was a challenge only Daniel was able to solve the complicated issues.
5/28/2016
N S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
GREAT customer service, and they took excellent care of my car. I would recommend then to all my friends.
5/25/2016
Santos Armando. VERIFIED CUSTOMER
Vehicle Make : Ford
You all did an excellent job..great customer service and very professional staff. I loved the updates on my cell phone....great job.
5/23/2016
Lani P. VERIFIED CUSTOMER
Vehicle Make : Honda
Well done and friendly!!
5/23/2016
Florencio P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very friendly and helpful staff. Job well done on my repairs.
5/22/2016
Hugh W. VERIFIED CUSTOMER
Vehicle Make : Kia
I had a vehicle with hail damage: dents and a cracked windshield. I received text and voice messages that my vehicle was ready to pick up after being repaired. I showed up to find that my windshield, that was supposed to be replaced, wasn't replaced. The "glass guy" didn't do anything. Now I have to make more arrangements to get my windshield replaced. Service King? Hardly.
5/15/2016
Miguel M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Daniel, my Allstate Agent was very helpful
5/14/2016
Srinivasa P. VERIFIED CUSTOMER
Vehicle Make : Nissan
overall experience is great. approachability of service officer was good, frequent updates helped a lot, overall repair was very good. Few loose ends left out, car trunk could have been cleaned up so that customers feels good when sees his car.
5/11/2016
Robert L. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
All my questions were answered. I was always kept informed and updated by text. The staff was very professional. I will recommend Sevice King to my friends and family.
5/10/2016
Mhd A. VERIFIED CUSTOMER
Vehicle Make : Honda
Not happy at all, it took too long more than two month and had to redo the repair
More the twice
5/10/2016
Arick J. VERIFIED CUSTOMER
Vehicle Make : Kia
While I understand that things can happen to delay the completion date that are out of the hands of those that notify us of things, I am VERY unimpressed with the fact that I was not informed of the delay until I called in myself and asked about it, hours after it was due to be completed. Only after I got off the phone was the text sent. When the car was finally completed, we, again, received the call (& text) hours after it was supposed to have been finished.
5/8/2016
Amanda Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service
5/5/2016
Rober Caesar. VERIFIED CUSTOMER
Vehicle Make : Honda
Everybody was very polite and helpful. I really liked how I was kept updated of your progress with my car's repairs. If I ever have to use a repair shop again in the future, I plan to use you. Thank you!
5/4/2016
Adriana G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everybody was super nice and loved the way my car came out. Awesome service!
5/3/2016
Christopher O. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great experience ... Everything from the Geico claim process, to the admitting of my vehicle, the correspondence, and the job done on the car ... 5 Stars!
4/29/2016
Eddy David. VERIFIED CUSTOMER
Vehicle Make : Toyota
Make Ready crew did not clean off all the wax in the breed left from the repair had to clean it myself
4/23/2016
Angela R. VERIFIED CUSTOMER
Vehicle Make : GMC
I'm very happy to say that my GMC was taken good care of by the team at SERVICE KING.Everyone at the Bandera location was very nice and polite.JERRY did treated me like family...I am going to refer them to my family and friends...