Service King was very quick in getting my car fixed once all the parts were available. Paint job looks great and front desk person was excellent in helping me each time I called or stopped by. Angela was very professional.
The Manager on duty also helped by making sure my car was safe to drive while we waited for the part to come in. Great experience overall.
9/1/2017
Michael W. VERIFIED CUSTOMER
Vehicle Make : Honda
My service advisor, Josie ****, was very professional and friendly. She answered all my questions and kept me informed as the repairs were being made, she is an exceptional advisor. Thanking her and the staff at the Bandera Rd location.
9/1/2017
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Honda
The only possible area of improvement would be in your Communications between Service King facilities. Twice I have had to change Service King facilities because one was very very busy. On each of those occasions there was a problem with the second Service King getting paid right away. Considering the overall excellent job you do, this was not a big problem. But I do find I need to allow myself an extra half-hour when picking up to allow for paperwork difficulties on your part. Otherwise everything was really excellent. You guys do a great job.
8/25/2017
Mwewa K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The process went perfect, my car looks amazing
8/25/2017
Raquel M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional service, always up dating with car service!! Will recommend service with family n friends!!!
8/23/2017
Patricia T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you so much for the pain free process
8/23/2017
Robert M. VERIFIED CUSTOMER
Vehicle Make : BMW
Paint job was nice!
8/21/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : Jeep
First of all I would like to thank Chris and Josie for being on top of things for me, they took the time to explain the whole process. My SUV suffered a massive sunroof leak and it looked like a lost cause, but after visiting your shop I was assured with out a doubt it could be repaired. After picking up my Jeep I was amazed it was fixed and all cleaned up. Through the whole process Chris and Josie were there for me. Thank you for having great people who really care for what they do and for the customer. Thank Michael L
8/20/2017
Jose S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My advisor worked hard to get the right parts for my vehicle. My vehicle's battery was acting up and it finally died. My advisor made sure that my car would run so she had a battery installed at no charge. She went above and beyond. Excellent service.
8/19/2017
Wayne R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I think your communications with customers is perfect and all I would like to see is more coffee for the early client visits. Maybe a doughnut. :)
8/18/2017
Blaire W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Samantha St. John has great customer service. Was very diligent in respond to my phone calls. And the repairs look great. Thank you Servoce Long.
8/17/2017
Angie Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks to Service King for a job well done. Thanks to Oshay and Chris for all their help and consideration.
8/15/2017
Richard L. VERIFIED CUSTOMER
Vehicle Make : Toyota
overall, I am pleased with the work. Great attention to detail!
8/15/2017
Diana L. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I went to pick up my truck because it was ready, was not really ready. I waited a little over an hour to get my truck. The antenna to my truck was broken and not replaced prior to me picking up my vehicle. the place where a **** hitch goes in the hitch the cap was missing. Trash from the techs was left in the bed of my truck.
8/13/2017
John R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Car all dirty on outside but had tire shine . thats dumb. Waited for 30 min so that small women can go get my car that was ready on Fri. She comes back I need help. Where is your battery the car is dead. Wow really!?.. Ok so I have to go and do it myself. Then I get in car and omg it smells really bad like a wi Dow was left open and from the rain the other day . real bad smell I didn't leave the car with that smell! I left thro the back and car was acting funny I guess from battery dead. Everthing was flashes inside. Small women said call monday. Like really ? Main thing is the crap that is on the side of my door and that nasty wet smell in car come on people really
8/13/2017
Daniel J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Angela was great! I've never received service anywhere better than Service King!
8/12/2017
Mary E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Angela was very professional and thorough Thanks
8/12/2017
Emmanuel M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Angela did amazing with qc check on my car and really payed attention to detail which I was very pleased with
8/9/2017
Anthony V. VERIFIED CUSTOMER
Vehicle Make : Dodge
Every one was nice to me
8/8/2017
Oralia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fourth time our family has used Service King and not been disappointed.