Caleb did a great job keeping me up to date and was very friendly. Keep up the good work. It's as if nothing every happened and I have a new car!!
10/27/2018
Guadalupe E. VERIFIED CUSTOMER
Vehicle Make : Kia
Service King employee Caleb Purvis practices excellent customer service and made this bad experience into a pleasant one.
10/25/2018
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Scion
Give you a 10
10/23/2018
Michael P. VERIFIED CUSTOMER
Vehicle Make : BMW
David did a great job. Follow up texts were helpful.
10/21/2018
Mary R. VERIFIED CUSTOMER
Vehicle Make : Kia
The trunk lid has a gap on both sides. We left it an extra day to correct it. Very little to no improvement. Gaps are still there. I went three weeks without a car, thinking I would have it in a week and a half. They texted me to tell me the car would be ready on the Oct. 10th on 3 occasions. The last time I received at text saying the 10th and they called me withing 30 minutes to tell me it was on schedule for Oct. 19. I have saved all text messages stating this. I also asked if they would touch up spots on the car, door handle, sides, hood. etc...and it was not done. The inside of the car was so dirty when we picked it up. I guess it had been raining and muddy. I can't believe they left the car like that. Filthy inside! I am very upset there are gaps in the top of the trunk lid. We are very dissatisfied.
10/21/2018
Israel L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good work God blessing
10/18/2018
Erika M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The costumer services is the best thanks service king
10/14/2018
Peter2 C. VERIFIED CUSTOMER
Vehicle Make : Toyota
A very good service. Customer care was excelent. The updates of the vehicle were regularly communicated. At the time when I left the vehicle I was told that the vehicle would be ready by 20th but I got my vehicle one week earlier.
Thanks
10/14/2018
Bill F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Courtesy from everybody was paramount as was the repair services.
10/13/2018
John D. VERIFIED CUSTOMER
Vehicle Make : Honda
Caleb was great! Well spoken, efficient and friendly
10/13/2018
Matt B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good service, looks great... just took a long time, over 2 weeks to replace rear bumper
10/10/2018
**** A. VERIFIED CUSTOMER
Vehicle Make : Ford
Austin Nears deserves a 100 out of a score of 10.
Very friendly, made me feel appreciated, assured ma that my vehicle will be taken care of, and made me worry free.
My vehicle was repaired 5 days earlier than expected, looked and drove great, and I'm one happy camper. I always use Service King because of this great service and customer care.
10/9/2018
Ryan J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Austin was and very professional. Would highly recommend to others
10/8/2018
Annabel W. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff is great and very happy with the work done on my car.
10/7/2018
Shameka B. VERIFIED CUSTOMER
Vehicle Make : Nissan
They took care of my car and keep me updated with everything. I really appreciate service king for fixing my car.
10/7/2018
Bridgette V. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
My advisor Caleb was incredibly friendly and professional. He kept me informed at each step of the repair process. I am 100% satisfied with the service I had at Service King.
10/7/2018
Mbuyi M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
My service adviser was very helpful throughout the process
10/6/2018
Mahadeva S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks for fixing the car as per the deadline date.
10/6/2018
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like to go go Service King because I am always treated well and because it is a preferred company to deal with by my auto insurance company USAA.